Afripreneur
Women in Tech: Interview With Anna Collard, Founder Popcorn Training – A KnowBe4 Company
Anna Collard is founder and Managing Director of Popcorn Training, which promotes IT and information security awareness training using innovative, story-based techniques. Collard has been working in the information security field for 15 years assisting corporates across South Africa, Europe and the US keeping their information assets safe. Collard is a Certified Information Systems professional, an ISO 27001 Implementation & Lead Auditor consultant, and a business analyst. At one time a Visa/Mastercard Qualified Security Auditor. In this interview with Heath Muchena, Collard discusses leadership, information security, challenges women face in the IT sector, and shares insights on how to establish a successful career in the tech ecosystem.
Heath: How do you balance the need for technical security solutions with the potential friction it can create for businesses?
Anna: Security’s ultimate goal is to help business stay in business and is an enabler rather than a “restrictor”. This requires security to sit at the decision maker table from day one and not just be invited as an after-thought. Many technology trends, such as mobile, cloud, AI etc will only deliver the value if the solution has been built with adequate protection. It’s a bit like the analogy of the sports-car, it can only really race fast if it has good breaks.
Where it becomes difficult is when compliance or security starts to stifle business objectives. In those cases, the business needs to make the ultimate decision, which includes taking full responsibility for and accepting any risks highlighted by the compliance or security team.
Heath: How important is it to take a business-focused view of technology in your sector? Do you recommend a business first, IT/security second approach?
Anna: I believe in applying a risk-based approach to security. This means prioritizing security controls that help protect and enable the business’s critical business processes, rather than just following a compliance drive or the latest technology trend. Sun Tzu’s Art of War “If you know the enemy and know yourself, you need not fear the result of a hundred battles” is a great analogy for this.
The first step in defending against cybercrime is getting to know both the possible threats as well as the organization’s weaknesses. Understanding what specific criminal motives might drive someone targeting your organization makes it easier to defend against. Think about the value of personal information you store, what opportunities exist to commit financial fraud or to extort a ransom payment? Who is the ideal victim within your organization and which channels might work best? What would the impact be? Questions like these allow you to identify and prioritize risks related to cybercrime.
Heath: How should IT leaders align their businesses with the need for security solutions?
Anna: The first step here is to raise awareness both amongst the IT leaders themselves as well as business decision makers and other executives about potential threats impacting their business processes. This will allow for more informed decision making when weighing up security versus functionality for example.
Heath: What’s your approach to providing information security guidance to organisations? How should risks be conveyed to boards who are not necessarily security experts?
Anna: As a security awareness company, we take internal awareness seriously. Every new joiner undergoes a rigorous induction training program, which includes all our policies and a lot of security awareness. We conduct frequent phishing simulations internally – meaning every employee will get at least one random simulated phishing email per week. People who fall for any of those have to undergo remediation training. Anyone who doesn’t take their remediation training within a week gets reported all the way up to the CEO.
In other organizations where security is not necessarily on the board’s agenda yet, I assisted in giving awareness sessions to the executives as a VIP target audience. This serves two purposes: Firstly, it raises the awareness level of the executives themselves, who are attractive targets for spear-phishing attacks. Secondly, it allows the Security team to get executive buy in and if lucky, even their involvement in further awareness campaigns across the rest of the organization. Having senior support is absolutely crucial in creating effective awareness, so this is usually the first step before starting anything else.
Heath: What KPIs or metrics do you use to measure the effectiveness of an information security program?
Anna: Measuring effectiveness of an overall security program should include different metrics for different audiences; as for example management may not necessarily understand the context of technical metrics such as vulnerabilities found, whereas they may be of value to the IT team. The metrics I’ve seen used in practice include:
- Heatmapof current threats and how the Security rates their confidence to defend against these (i.e. DDOS attacks, Advanced Persistent Threats etc.);
- Risks identified vs remediated;
- Audit findings % complete;
- Security standards assessments and health checks (i.e. against ISO 27001 standards or ISF framework or similar);
- Security Incidents and time to resolve / mitigate;
- Technical metrics, such as phishing, spam and malware blocked (in numbers), vulnerabilities found;
- Human behavior metrics.
Heath: How do you keep up with the latest security issues and methods?
Anna: I subscribe to cyber security blogs by experts such as Brian Krebs, Stu Sjouerman, and Bruce Schneier. I also follow many interesting thought leaders on LinkedIn. I’m also fortunate enough to be part of a few industry WhatsApp groups where latest news or incidents are shared. As part of our content creation process I need to research latest scams, threats or technology trends.
Heath: Is Africa ready for the exponential nature of the change and impact of the 4IR? How should ICT leaders foster this change and ready their organisations and consumers for the fast-paced change presented by technologies?
Anna: The KnowBe4 African Cyber Security Survey 2019 has shown that African’s are not prepared for cyber threats. Since security is a prerequisite for any of the new technologies that will take us into the 4IR, more work needs to be done to not just address the security skill shortage on the continent (we only have about 10000 security professionals across the whole of Africa) but to also educate the public on the potential pitfalls and risks they are exposed to, ranging from sharing too much information to being aware of mobile malware and social engineering attacks.
Heath: Women in the technology ecosystem are definitely in the minority, so why did you decide to pursue a career in tech?
Anna: I got into the cybersecurity field coincidentally, I was lucky to get a student-job at Siemens while I studied economics in Munich, Germany. They paid better than waitressing and I enjoyed the diversity and learning opportunity. Siemens also allowed me to write my thesis on the importance of information security from a business perspective back in 2001, when security was still very much a nice area.
I generally love learning new things and security requires you to learn every day as the landscape changes all the time. It’s such a fascinating field as security touches literally all the technology domains as well as the physical and human factors. There are many exciting opportunities for women in cybersecurity because of its overarching applicability.
Heath: What are some of the biggest challenges that women who want to venture in the world of technology face today?
Anna: Women sometimes tend to be less assertive as well as doubt themselves more than men do. I see this often in interviews, women too quickly highlight their shortcomings, whereas male counterparts display more confidence in tackling new challenges, even if they are not qualified yet.
As employers, we need to be aware of these subtle differences and encourage women more to take risks and trust their abilities. I always tell women who have self-doubts that if they mastered how to apply a smoky eye from watching it on YouTube, they can learn anything. Security might be complex, but it’s not rocket science and there are many areas in the field that are really interesting.
Heath: What do you think are the biggest misconceptions about working in the tech sector as a woman today?
Anna: That it is a male dominated industry. I know many successful women in the tech sector and it’s an exciting field to get into for young girls and boys alike. Women, especially mums, are generally great jugglers- a skill that is needed in a demanding industry. This is a bit of a generalization, but a lot of women have great communication and creative skills, something that is absolutely key in running security awareness programs, project or change management programs.
Empathy and listening skills, another typical female trait comes in handy when trying to communicate technology or security to end users, upper level management or executives.
Heath: What influences your leadership style and what values are important to you?
Anna: I love learning, research and innovation and I’m not a typical people’s person. This makes me a more distanced leader as I leave my team to do what they do best. I strongly believe in hiring great people and giving them the freedom to become high performers by providing the vision and some guidance but not interfering in the way they do things. Unless they need assistance of course.
Heath: Who are your role models for women in tech?
Anna: I once was lucky enough to sit next to Cathy Smith, CEO of SAP Africa on a flight. She really inspired me to remain authentic. We don’t have to be highly extroverted and loud alpha type personalities to be good leaders. Being soft-spoken, calm and relying on our female intuition is an often-underestimated superpower. Cathy reminded me of that, it was a very inspiring conversation for which I’m very grateful for.
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Senegalese businesswoman Adja Sembene Fall said she had no choice but to launch her start-up business online because her new Contanna fair-trade tea company only had $200 to its name.
“Due to lack of finance, it was not possible to get a physical shop. We started out in the backyard of my brother’s house. We sold our teas via social media for three years,” said Fall. She says her line of luxury brand tea products is about more than taste. Fall says Contanna teas sell a “Senegalese experience” that promotes a women-owned, 100% locally sourced and processed product based on recipes infusing family and cultural traditions.
“Digitizing our buying process was really important. We were also able to present and adjust packaging of our product online, [to emphasize] it was premium and different from what was available in Senegal,” the 29-year-old added.
Contanna says its first year of operations, a focus on Instagram and its website drew $5,000 in online sales. As the online business grew, Fall said, Contanna hit $12,000 in sales and established a community of around 2,000 clients.
Contanna recently opened a pop-up stall at Dakar’s Sea Plaza shopping mall. In January, it was named a winner of the African Development Bank’s AgriPitch Competition, which supports African youth agripreneurs by improving their business bankability and ensuring that they are “pitch ready” for potential investors.
The 2022 AgriPitch competition, which started last October, received nearly 750 complete entries from entrepreneurs in the agriculture sector – or “agripreneurs” – from 38 African countries. The judging panel comprised women- led enterprise support advisory firm, Private Equity Support; the Private Financing Advisory Network, a global network of climate and clean energy financing experts; and EldoHub, an education, innovation, and technology organization targeting youth and women.
The competition, which this year awarded $140,000 in prizes, is a key activity of the Bank’s ENABLE Youth Program.
“African youth have great ideas. It was exciting to see the high level of innovation and passion from these young agripreneurs, particularly the large number of women-owned enterprises like Contanna,” said Edson Mpyisi, the Bank’s Chief Financial Economist and ENABLE Youth Coordinator.
AgriPitch organizers selected 25 semi-finalists, 68% of them women-owned or led businesses, to attend a two-week business development virtual boot camp. The boot camp culminated in a pitch session to judges, who chose 9 agripreneurs to advance to the finals.
“I was pitching in front of my shop – where customers were passing by. They were so encouraging when they discovered that [my business] is a 100% Senegalese company and especially that the founder was a woman,” said Fall. She received $25,000 as the winner in the AgriPitch competition women-owned business category.
Fall says she’ll use part of the prize money to upgrade a digital payment system and for computers and digital skills training for Contanna employees, all women.
“We don’t eschew hiring men. The women were first to apply and were qualified. They currently log their work production and stock building in paper books. We are training them to build capacity to use Google Sheets [and other digital software],” Fall said.
Contanna and the two-dozen other competition finalists will retain access to the AgriPitch “deal room” to avail of post-competition digital expertise, business development, and investor engagement.
“We look forward to working closely with the entrepreneurs in the coming months through individual business advisory support and investor engagement in the deal room,” said Diana Gichaga, Managing Partner at Private Equity Support.
Afripreneur
Helping a friend to acquire her first home ignited my interest in real estate – Ayodeji Kehinde
Ayodeji Kehinde is a real estate entrepreneur and founder of KFAO Corporates Services, one of Nigeria’s leading real estate and brokerage firm. She prides herself in her passion and heartfelt drive to serve her clients’ best interest. Ayodeji is dedicated, knowledgeable, and committed to finding the perfect fit, whether space for residential or office/commercial, for her clientele. Naturally, she loves the subject of architecture, designs, property and environment. In this exclusive interview with Alaba Ayinuola of Business Africa Online, Ayodeji shares her entrepreneurship journey into the real estate industry and how she is helping her clients acquire their dream properties. Excerpt.
Alaba: What makes KFAO Coroporates and Formidables standout?
Ayodeji: Integrity is key in whatever one does and that is our core value! Buying Real Estate is not like every other goods you see on the shelves you point at and you make payment. Real Estate involves Due Diligence. When you allow lack of integrity and accountability take over you as a Real Estate Service provider, then you are close to doom.
At KFAO and Formidable Corporate Partners, we are dedicated to providing world-class service and market-leading expertise to our clients. We are passionate about providing the extra value that others simply will not when it comes to due diligence with integrity and accountability.
When you approach us with your products as a developer, we do not rely on the documents cited, we go extra miles to verify and do searches on the property and where we found that the properties are in the handcuffs of government or any other encumbrance, be as it may, we back-out even when money has exchanged hands, we refund.
A whole lot of properties are out there being sold by some other brokerage firms without due diligence. Some would after finding out the property isn’t good to sell, still go ahead thereby putting investors’ funds to waste. We are not keen about what money we want to make but the security of our investors’ funds is our concern.
Alaba: What are the 3 things that excites you about the real estate industry?
Ayodeji: In simple terms; Money, Meeting people and Solving people’s housing need.
Alaba: If you had the ability to implement 3 ways to improve the industry, what would you suggest?
Ayodeji: In Nigeria, the most important document to property buyers and landowners which is the Certificate Of Occupancy , C of O as it’s called has become very difficult to get. The document is issued by the state governments in Nigeria and verifies that you own the land or property in question. Property purchased without a Certificate of Occupancy is the equivalent of purchasing a vehicle without a logbook.
As a Nigerian landowner or property owner, this is not the kind of situation you find yourself. The administration is faulted. Understanding the top skills for those that want a career in Real Estate can be helpful hence the need to get a handful of skilled labour.
If I had the opportunity to reform the Nigerian Real Estate Sector, the above are what I would face squarely and make sure I achieve them.
Alaba: Why should property buyers engage a professional realtor?
Ayodeji: You might be far out of your element when it comes to reviewing and understanding the multiple documents involved in a real estate deal. You should have a thorough understanding of what you’re getting into regardless of whether you’re buying or selling. Purchase agreements alone can top 10 pages.
A realtor will be far more familiar with all this paperwork than you are. Consider this if you’re still thinking about saving money: Some mistakes or omissions in these documents can cost you as much as that commission you were trying to avoid paying or even far more.
For those looking out to get a realtor, I’ll advise they don’t get weary of what’s going to cost them but look out for the expertise like we have in KFAO and Formidables which is a sure security for their investment.
Alaba: What are some common myths about working in your industry?
Ayodeji: “You don’t need them to get a property”. Yes you can sell your home without an agent? In fact, you can even buy a home without them. Many underestimate the value an experienced Realtor / Broker like KFAO and Formidables can bring to them.
The truth is, Realtors/Brokers have a duty to put your best interests in the transaction at the forefront. They can provide you with knowledge about the current market conditions and use their expertise to negotiate the best deal for you. You can trust us in that aspect. We ensure that you have all your ducks in a row regarding paperwork and walk you through the process.
Another myth is “If Your Home Isn’t in Great Condition, No One Will Buy It”. It’s true that some remodeling projects can increase your home’s value. But if your home is outdated or needs major repairs, it doesn’t necessarily mean no one will want to buy it. The Truth is that there are people that only buy homes that are in poor condition and require updating or major repairs. These are typically local real estate investors and professional home buyers who update and renovate properties as a business. If your current home needs some work, consider selling the property to a professional home buyer.
A common seller myth is that offering a lower commission will net more money. What this will do is cause agents with the most qualified buyers to go to the higher listed commission properties first and show the lower commission properties with less enthusiasm. The result is that fewer interested buyers will see your property and fewer cooperating brokers will show it, and the longer your property stays in the market, the more frustrated you become and you might end up selling on distress.
Alaba: How are you thriving as a real estate entrepreneur and a mum?
Ayodeji: Let’s face it, women must play many different roles at the same time. Being a mom, partner, friend, sister, daughter not to mention employee or business owner or household manager requires multitasking and prioritization skills or else you won’t be able to do it all. As a Real Estate Entrepreneur and a mother, the ability to manage my time effectively has always been my saving grace.
Alaba: What skill do you think all women should learn and why?
Ayodeji: Women today are blessed with many opportunities to explore their passions and make their mark. You can be a homemaker, lawyer, programmer, or whatever you so desire. You can get married if and when you choose, to whom you want, and have a family that takes many forms. The options abound. At the same time, though, as a woman, you can face unique challenges and barriers to getting what you want.
Financial skills to me are the most paramount I’ll want all women to have. Learning the basics of simple addition, subtraction and multiplication is essential and the reason being that this will help you with all the financial skills you need to create a household budget and live within your means, manage all resources at your disposal. Master the art and science behind investing and building your wealth. You’ll be set to live comfortably now and save for retirement.
Goal setting skills are mandatory in the business world and life. You can’t get what you want unless you envision it. Give yourself the space to dream and imagine what you want. Then, be able to identify priorities and tactical plans to make things happen.
Alaba: Do you have a specific advice for women wanting to get into real estate?
Ayodeji: What has really helped me this far as a Real Estate Entrepreneur is the fact that I had always wanted to be in a position where I could really own my time and space and drive my own business. You’re only going to be successful in real estate if you want to have the sales skills and entrepreneurial drive to build your own brand and always be available to book businesses. For every woman that wants to be a Real Estate Entrepreneur, my best advice is that they must have an inexhaustible desire to see success irrespective of the challenges encountered.
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Damilola Felicia Badmus is a multi-talented individual with several areas of expertise, including personal brand photography, consulting, writing, and speaking. She is also recognized as a LinkedIn Influencer.
Her main area of interest is helping people build their personal brand on LinkedIn through the effective use of images and content strategy. Damilola understands the power of visual storytelling and how it can be leveraged to create a strong and impactful presence on LinkedIn. And she strives to share this knowledge with others through her work as a photographer and consultant.
In addition, Damilola is a Nigerian based in the United Kingdom and she aim to help people effectively use LinkedIn to build their brand and reach their goals, which is evident through her book “How LinkedIn Works.”
Alaba: You recently launched your first book, “How LinkedIn Works”. What inspired this?
Damilola: The inspiration behind my book came from my desire to provide comprehensive and in-depth information to people who are seeking to understand and effectively utilize LinkedIn.
I recognized that teaching people in a one-on-one setting through masterclasses may not fully address all of their questions and concerns, so writing a book was a way for me to reach a wider audience and provide them with a comprehensive resource that they can refer to. This desire to help others understand and succeed on LinkedIn is what motivated me to write the book.
Alaba: For brands new to LinkedIn, what is the platform all about and why is it so important?
Damilola: LinkedIn is a social network platform that caters to professionals and enables them to connect, network, and showcase their work experience, education, skills, and accomplishments.
For brands, it provides a platform to reach a highly targeted audience of professionals and decision-makers and establish relationships with them by sharing relevant content and showcasing their products and services.
Additionally, it’s a crucial tool for individuals to build a strong personal brand and establish themselves as a thought leader in their industry, leading to increased visibility, credibility, and career opportunities.
Alaba: What was your process for writing this book, “How LinkedIn Works”?
Damilola: The idea to write ‘How LinkedIn Works’ came to me through the Holy Spirit, and I was encouraged by some of my friends to write it. I then took a structured approach to write the book, starting by outlining the chapters and adding subtitles to them. This allowed me to have a clear vision for what I wanted to achieve with the book and helped me to bring that vision to life in an organized and manageable way.
Alaba: What’s the most interesting reaction/feedback you’ve had about your new book?
Damilola: The most interesting feedback I’ve received about my book is that it is highly informative and easy to understand. People have appreciated the fact that they were able to learn new things about LinkedIn and that the book provides clear and self-explanatory information.
I’d also say the feedback suggests that my book is serving its purpose as a comprehensive resource for people looking to effectively use LinkedIn. It is always rewarding to hear that your hard work and efforts have had a positive impact on others.
Alaba: Which part/chapter of How LinkedIn Works was the easiest or trickiest to write?
Damilola: Chapter 3 “Create content like a pro” was the easiest and trickiest to write. This is because creating content is one of my areas of expertise therefore it was easy. However, the ability to share my knowledge and experience on this topic needed to be put in an effective and clear manner.
In this chapter, I shared my insights on how to use content pillars to create compelling content on LinkedIn and generate ideas for posts that will engage your target audience. By breaking down this often-challenging aspect of using LinkedIn into manageable steps, I made it easier for readers to understand and implement the advice I was providing.
Damilola Felicia Badmus
Alaba: What do you hope to achieve with this book?
Damilola: My goal for this book is to help individuals and brands effectively use LinkedIn to build their personal brand, establish their presence and authority in their industry, and reach their professional goals. By providing comprehensive and actionable advice on how to navigate LinkedIn, I hope to empower others to succeed on the platform.
Alaba: Do you have a favourite social media platform? What and why?
Damilola: My favourite social media platform is LinkedIn, and the reason for this is its opportunities for self-expression through writing and its positive and inspiring community. One of the key ways I have leveraged this community is by organizing three successful networking events in Nigeria.
Through these events, I have had the chance to meet with over 100 individuals and connect with like-minded individuals who share my interests and values. I find LinkedIn to be a powerful tool in supporting my professional goals and helping me build my personal brand and establish myself as a thought leader in my field.
Alaba: As a LinkedIn Influencer yourself, how has the platform added value to your growth?
Damilola: As a LinkedIn Influencer, the platform has played a significant role in my growth by providing me with a platform to share my expertise and knowledge with a wide audience. By leveraging the power of LinkedIn, I have been able to build my personal brand, establish myself as a thought leader in my field, connect with individuals who share my interests and values and help brands bring their products/services to the face of my audience.
Through writing and sharing content on LinkedIn, I have been able to demonstrate my expertise and knowledge, and engage with a growing community of followers and supporters. This has helped me to establish credibility and authority in my field and has opened up new opportunities for me to connect and collaborate with others.
Additionally, LinkedIn has provided me with valuable insights and data on my audience and the impact of my content, which has helped me to refine my approach and improve my results over time. The platform’s emphasis on professional networking and connection has also been invaluable, allowing me to build meaningful relationships with individuals and organizations in my field.
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Alaba: Lastly, your advice to new entrants to the platform or those still navigating their way?
Damilola: For new entrants to LinkedIn or those still navigating their way, my advice is to focus on building a strong personal brand. Start by crafting a compelling and accurate profile that showcases your skills, experience, and values, and be sure to include a professional headshot and background image.
Next, start connecting with individuals and organizations in your field and find people with hashtags. Consistently share valuable and relevant content, whether it be your own original content or content from others that you have curated and added your own thoughts too. This will help you establish yourself as a thought leader and build your authority in your field.
Another key aspect to success on LinkedIn is to network, network, network! Reach out to people you admire and want to learn from, and actively engage with others by commenting and liking their posts. Collaborating with others on LinkedIn can lead to new opportunities, mutually beneficial relationships, and even new business ventures.
Finally, be patient and persistent. Building a strong personal brand and establishing yourself as An influencer on LinkedIn takes time and effort, but the rewards are well worth it. Stay focused on your goals, be consistent in your efforts, and never stop learning and growing. The possibilities on LinkedIn are endless, and with the right approach, you can achieve great success on the platform.
