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Babusi Nyoni, the Zimbabwean Powering Africa’s Digital Health Economy with Sila Health

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Babusi Nyoni is the co-founder and CEO of Sila Health, a global social enterprise that helps people everywhere access healthcare on any mobile device. Sila Health provides last-mile health care access across Africa using chat platforms and machine learning, creating comprehensive datasets to advance regional healthcare. In this interview with Alaba Ayinuola, Babusi shared the Sila Health journey and the vision to provide healthcare access to Africa’s most economically vulnerable. Excerpt.

 

How It Started

I started Sila Health in 2019 as an AI-powered health service after my mother fell ill in the Zimbabwean city of Bulawayo. Complications related to a relatively manageable condition (megaloblastic anemia) had gone misdiagnosed several times in the city’s under-resourced public health institutions, nearly costing her life until she sought private care.

Unfortunately her story is one of many across Africa where doctor-patient ratios are an average 1:5000 and low income levels mean quality healthcare is out of reach for many even as the continent’s internet growth and mobile payment adoption rates continue to outstrip the world. I saw an opportunity to connect millions of uninsured patients to healthcare providers on existing chat apps while helping them manage and find information on easily treatable conditions instantly on our platform just as my mother does.

Today we help thousands of Africans and their governments affordably bridge health gaps at scale and we are connecting the continent’s growing telemedicine industry to its first billion customers.

The Problem

Africa’s digital health infrastructure is not built to scale as millions struggle with accessing basic health and medical care through traditional methods. Currently online health advice is inaccessible to most of the region’s inhabitants as many online health-solutions are data-heavy and are not built with the context of the African user in mind while players in the healthcare ecosystem lack the real-time data insights needed to contain the spread of preventable diseases.

Additionally, Africa’s telemedicine industry is growing at a slower rate than its global counterparts. Many surveyed telemedicine platforms struggle with recruiting quality patients due to the high costs of acquisition. Existing patient management platforms lack the features needed to provide comprehensive and scalable patient aftercare.

The Solution

The Sila Health user-facing product is a chatbot that enables individuals in low income countries with limited access to healthcare and the internet to instantly obtain health advice that can help them significantly improve their health. If the automated interaction proves insufficient a user can make an appointment with a trained healthcare services  provider via phone. Our services require very little internet data, therefore are accessible to our target group and our integrated COVID-19 module that helps people see if they show symptoms of being infected with the COVID-19 virus.

Our chatbot is accessible via Facebook chat, WhatsApp and SMS. These platforms are very popular among our target groups and are accessible on the lowest data plan tiers. By having our product accessible via these platforms the user is able to have access to medical information with very little internet data costs. Other medical chatbots require expensive app-downloads and are generally inaccessible to users with low-incomes. Our product is built for low to middle income households first, and for that reason has gained significant  popularity with a 5/5 star rating and over 50% month over month growth. 

Data Product

Sila Trends, our data product, enables NGOs and governments to obtain real-time data on reported symptoms in the areas they preside over. Where currently health data is hard and expensive to access, our tool enables our clients to: 

  1. Quickly recognize breakouts of infectious diseases, which is crucial for a quick and informed response. 
  2. Follow general health trends real-time to better evaluate health policy. Understand what works and what doesn’t.
  3. Predict the future demand for health equipment and medication by locale.

Telemedicine Product

Lifeline, our data product, helps telemedicine platforms struggling with acquiring quality users by handling the triage process on WhatsApp, Messenger and SMS and referring only high-intent users to partners. Lifeline provides doctors with critical context on a patient’s history including their profile, reported symptoms and triage result. We also provide environmental context on common symptoms in the patient’s location powered by our analytics product, Sila Trends. This saves your practice time and money. Lifeline helps practices across Africa achieve the following

  1. Increase practice revenue by 12% 
  2. Reduce administrative costs by 30% 
  3. Increase quality of care by 5% through improving outcomes.

Prepaid Cover Product

HealthPass is a prepaid product that allows Africans living in the diaspora to pay for and provide world-class healthcare for their loved ones back home. Smarter than medical aid, fulfilled by verified healthcare practitioners, HealthPass members enjoy pharmacy perks, free delivery and more; all from less than the price of a Netflix subscription.

Benefits include: 

  1. Guaranteed medical & dental cover, members can explore a world of benefits with the HealthPass network of verified providers.
  2. A virtual pharmacy wallet that enables sponsors to automatically manage and pay for prescribed medications at no extra cost.
  3. Free country-wide prescription delivery for all members with medicine delivered directly to each doorstep.

B I O G R A P H Y 

Babusi Nyoni is the co-founder and CEO of Sila Health, a global social enterprise that helps people everywhere access healthcare on any mobile device. He uses emerging technology to develop sustainable solutions for communities in the global South. He founded Sila Health after identifying an opportunity for artificial intelligence to fill the institutional voids created by poor healthcare systems in developing economies. Babusi has a strong passion for new ideas that will change the lives of those around him and is a firm believer that African innovation will shape the technological zeitgeist worldwide.

Other Current Responsibilities;

His is an Innovation Consultant to UNHCR (Switzerland); helps drive innovation to assist and protect millions of refugees, returnees, internally displaced and stateless people. Technology Advisory Board Member at Children’s Investment Fund Foundation (UK); He advises the UK-based global foundation on Artificial Intelligence implementation at scale. Technology Advisory Board Member at UNDP Africa Leading the 4th Industrial Revolution Technical Advisory Group(UK); he provides technical advice and guidance for the Africa Leading 4IR portfolio of activities.

 

 

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Senegalese Agripreneur says digital marketing key to luxury tea startup success

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Senegalese businesswoman Adja Sembene Fall said she had no choice but to launch her start-up business online because her new Contanna fair-trade tea company only had $200 to its name.

“Due to lack of finance, it was not possible to get a physical shop. We started out in the backyard of my brother’s house. We sold our teas via social media for three years,” said Fall. She says her line of luxury brand tea products is about more than taste. Fall says Contanna teas sell a “Senegalese experience” that promotes a women-owned, 100% locally sourced and processed product based on recipes infusing family and cultural traditions.

“Digitizing our buying process was really important. We were also able to present and adjust packaging of our product online, [to emphasize] it was premium and different from what was available in Senegal,” the 29-year-old added.

Contanna says its first year of operations, a focus on Instagram and its website drew $5,000 in online sales.  As the online business grew, Fall said, Contanna hit $12,000 in sales and established a community of around 2,000 clients.

Contanna recently opened a pop-up stall at Dakar’s Sea Plaza shopping mall. In January, it was named a winner of the African Development Bank’s AgriPitch Competition, which supports African youth agripreneurs by improving their business bankability and ensuring that they are “pitch ready” for potential investors.

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The 2022 AgriPitch competition, which started last October, received nearly 750 complete entries from entrepreneurs in the agriculture sector – or “agripreneurs” – from 38 African countries. The judging panel comprised women- led enterprise support advisory firm, Private Equity Support; the Private Financing Advisory Network, a global network of climate and clean energy financing experts; and EldoHub, an education, innovation, and technology organization targeting youth and women.

The competition, which this year awarded $140,000 in prizes, is a key activity of the Bank’s ENABLE Youth Program.

“African youth have great ideas. It was exciting to see the high level of innovation and passion from these young agripreneurs, particularly the large number of women-owned enterprises like Contanna,” said Edson Mpyisi, the Bank’s Chief Financial Economist and ENABLE Youth Coordinator.

AgriPitch organizers selected 25 semi-finalists, 68% of them women-owned or led businesses, to attend a two-week business development virtual boot camp. The boot camp culminated in a pitch session to judges, who chose 9 agripreneurs to advance to the finals.

“I was pitching in front of my shop – where customers were passing by. They were so encouraging when they discovered that [my business] is a 100% Senegalese company and especially that the founder was a woman,” said Fall. She received $25,000 as the winner in the AgriPitch competition women-owned business category.

Fall says she’ll use part of the prize money to upgrade a digital payment system and for computers and digital skills training for Contanna employees, all women.

“We don’t eschew hiring men. The women were first to apply and were qualified. They currently log their work production and stock building in paper books. We are training them to build capacity to use Google Sheets [and other digital software],” Fall said.

Contanna and the two-dozen other competition finalists will retain access to the AgriPitch “deal room” to avail of post-competition digital expertise, business development, and investor engagement.

“We look forward to working closely with the entrepreneurs in the coming months through individual business advisory support and investor engagement in the deal room,” said Diana Gichaga, Managing Partner at Private Equity Support.

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Helping a friend to acquire her first home ignited my interest in real estate – Ayodeji Kehinde

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Ayodeji Kehinde is a real estate entrepreneur and founder of KFAO Corporates Services, one of Nigeria’s leading real estate and brokerage firm. She prides herself in her passion and heartfelt drive to serve her clients’ best interest. Ayodeji is dedicated, knowledgeable, and committed to finding the perfect fit, whether space for residential or office/commercial, for her clientele. Naturally, she loves the subject of architecture, designs, property and environment. In this exclusive interview with Alaba Ayinuola of Business Africa Online, Ayodeji shares her entrepreneurship journey into the real estate industry and how she is helping her clients acquire their dream properties. Excerpt.

Alaba: What makes KFAO Coroporates and Formidables standout?

Ayodeji: Integrity is key in whatever one does and that is our core value! Buying Real Estate is not like every other goods you see on the shelves you point at and you make payment. Real Estate involves Due Diligence. When you allow lack of integrity and accountability take over you as a Real Estate Service provider, then you are close to doom.

At KFAO and Formidable Corporate Partners, we are dedicated to providing world-class service and market-leading expertise to our clients. We are passionate about providing the extra value that others simply will not when it comes to due diligence with integrity and accountability.

When you approach us with your products as a developer, we do not rely on the documents cited, we go extra miles to verify and do searches on the property and where we found that the properties are in the handcuffs of government or any other encumbrance, be as it may, we back-out even when money has exchanged hands, we refund.

A whole lot of properties are out there being sold by some other brokerage firms without due diligence. Some would after finding out the property isn’t good to sell, still go ahead thereby putting investors’ funds to waste. We are not keen about what money we want to make but the security of our investors’ funds is our concern.

Alaba: What are the 3 things that excites you about the real estate industry?

Ayodeji: In simple terms; Money, Meeting people and Solving people’s housing need.

Alaba: If you had the ability to implement 3 ways to improve the industry, what would you suggest?

Ayodeji: In Nigeria, the most important document to property buyers and landowners which is the Certificate Of Occupancy , C of O as it’s called has become very difficult to get. The document is issued by the state governments in Nigeria and verifies that you own the land or property in question. Property purchased without a Certificate of Occupancy is the equivalent of purchasing a vehicle without a logbook. 

As a Nigerian landowner or property owner, this is not the kind of situation you find yourself. The administration is faulted. Understanding the top skills for those that want a career in Real Estate can be helpful hence the need to get a handful of skilled labour.

If I had the opportunity to reform the Nigerian Real Estate Sector, the above are what I would face squarely and make sure I achieve them.

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Alaba: Why should property buyers engage a professional realtor?

Ayodeji: You might be far out of your element when it comes to reviewing and understanding the multiple documents involved in a real estate deal. You should have a thorough understanding of what you’re getting into regardless of whether you’re buying or selling. Purchase agreements alone can top 10 pages. 

A realtor will be far more familiar with all this paperwork than you are. Consider this if you’re still thinking about saving money: Some mistakes or omissions in these documents can cost you as much as that commission you were trying to avoid paying or even far more.

For those looking out to get a realtor, I’ll advise they don’t get weary of what’s going to cost them but look out for the expertise like we have in KFAO and Formidables which is a sure security for their investment.

Alaba: What are some common myths about working in your industry?

Ayodeji: “You don’t need them to get a property”. Yes you can sell your home without an agent? In fact, you can even buy a home without them. Many underestimate the value an experienced Realtor / Broker  like KFAO and Formidables can bring to them.

The truth  is, Realtors/Brokers have a duty to put your best interests in the transaction at the forefront. They can provide you with knowledge about the current market conditions and use their expertise to negotiate the best deal for you. You can trust us in that aspect. We ensure that you have all your ducks in a row regarding paperwork and walk you through the process.

Another myth is “If Your Home Isn’t in Great Condition, No One Will Buy It”. It’s true that some remodeling projects can increase your home’s value. But if your home is outdated or needs major repairs, it doesn’t necessarily mean no one will want to buy it. The Truth is that there are people that only buy homes that are in poor condition and require updating or major repairs. These are typically local real estate investors and professional home buyers who update and renovate properties as a business. If your current home needs some work, consider selling the property to a professional home buyer.

A common seller myth is that offering a lower commission will net more money. What this will do is cause agents with the most qualified buyers to go to the higher listed commission properties first and show the lower commission properties with less enthusiasm. The result is that fewer interested buyers will see your property and fewer cooperating brokers will show it, and the longer your property stays in the market, the more frustrated you become and you might end up selling on distress.

Alaba: How are you thriving as a real estate entrepreneur and a mum?

Ayodeji: Let’s face it, women must play many different roles at the same time. Being a mom, partner, friend, sister, daughter not to mention employee or business owner or household manager requires multitasking and prioritization skills or else you won’t be able to do it all. As a Real Estate Entrepreneur and a mother, the ability to manage my time effectively has always been my saving grace.

Alaba: What skill do you think all women should learn and why?

Ayodeji: Women today are blessed with many opportunities to explore their passions and make their mark. You can be a homemaker, lawyer, programmer, or whatever you so desire. You can get married if and when you choose, to whom you want, and have a family that takes many forms. The options abound. At the same time, though, as a woman, you can face unique challenges and barriers to getting what you want. 

Financial skills to me are the most paramount I’ll want all women to have. Learning the basics of simple addition, subtraction and multiplication is essential and the reason being that this will help you with all the financial skills you need to create a household budget and live within your means, manage all resources at your disposal. Master the art and science behind investing and building your wealth. You’ll be set to live comfortably now and save for retirement.

Goal setting skills are mandatory in the business world and life. You can’t get what you want unless you envision it. Give yourself the space to dream and imagine what you want. Then, be able to identify priorities and tactical plans to make things happen.

Alaba: Do you have a specific advice for women wanting to get into real estate?

Ayodeji: What has really helped me this far as a Real Estate Entrepreneur is the fact that I had always wanted to be in a position where I could really own my time and space and drive my own business. You’re only going to be successful in real estate if you want to have the sales skills and entrepreneurial drive to build your own brand and always be available to book businesses. For every woman that wants to be a Real Estate Entrepreneur, my best advice is that they must have an inexhaustible desire to see success irrespective of the challenges encountered.

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Exclusive: Damilola Felicia Badmus, Author, “How LinkedIn Works”

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Damilola Felicia Badmus is a multi-talented individual with several areas of expertise, including personal brand photography, consulting, writing, and speaking. She is also recognized as a LinkedIn Influencer.

Her main area of interest is helping people build their personal brand on LinkedIn through the effective use of images and content strategy. Damilola understands the power of visual storytelling and how it can be leveraged to create a strong and impactful presence on LinkedIn. And she strives to share this knowledge with others through her work as a photographer and consultant.

In addition, Damilola is a Nigerian based in the United Kingdom and she aim to help people effectively use LinkedIn to build their brand and reach their goals, which is evident through her book “How LinkedIn Works.”

 

Alaba: You recently launched your first book, “How LinkedIn Works”. What inspired this?

Damilola: The inspiration behind my book came from my desire to provide comprehensive and in-depth information to people who are seeking to understand and effectively utilize LinkedIn.

I recognized that teaching people in a one-on-one setting through masterclasses may not fully address all of their questions and concerns, so writing a book was a way for me to reach a wider audience and provide them with a comprehensive resource that they can refer to. This desire to help others understand and succeed on LinkedIn is what motivated me to write the book.

Alaba: For brands new to LinkedIn, what is the platform all about and why is it so important?

Damilola: LinkedIn is a social network platform that caters to professionals and enables them to connect, network, and showcase their work experience, education, skills, and accomplishments.

For brands, it provides a platform to reach a highly targeted audience of professionals and decision-makers and establish relationships with them by sharing relevant content and showcasing their products and services.

Additionally, it’s a crucial tool for individuals to build a strong personal brand and establish themselves as a thought leader in their industry, leading to increased visibility, credibility, and career opportunities.

Alaba: What was your process for writing this book, “How LinkedIn Works”?

Damilola: The idea to write ‘How LinkedIn Works’ came to me through the Holy Spirit, and I was encouraged by some of my friends to write it. I then took a structured approach to write the book, starting by outlining the chapters and adding subtitles to them. This allowed me to have a clear vision for what I wanted to achieve with the book and helped me to bring that vision to life in an organized and manageable way.

 

Alaba: What’s the most interesting reaction/feedback you’ve had about your new book?

Damilola: The most interesting feedback I’ve received about my book is that it is highly informative and easy to understand. People have appreciated the fact that they were able to learn new things about LinkedIn and that the book provides clear and self-explanatory information.

I’d also say the feedback suggests that my book is serving its purpose as a comprehensive resource for people looking to effectively use LinkedIn. It is always rewarding to hear that your hard work and efforts have had a positive impact on others.

Alaba: Which part/chapter of How LinkedIn Works was the easiest or trickiest to write?

Damilola: Chapter 3 “Create content like a pro” was the easiest and trickiest to write. This is because creating content is one of my areas of expertise therefore it was easy. However, the ability to share my knowledge and experience on this topic needed to be put in an effective and clear manner.

In this chapter, I shared my insights on how to use content pillars to create compelling content on LinkedIn and generate ideas for posts that will engage your target audience. By breaking down this often-challenging aspect of using LinkedIn into manageable steps, I made it easier for readers to understand and implement the advice I was providing.

Damilola Felicia Badmus

Alaba: What do you hope to achieve with this book?

Damilola: My goal for this book is to help individuals and brands effectively use LinkedIn to build their personal brand, establish their presence and authority in their industry, and reach their professional goals. By providing comprehensive and actionable advice on how to navigate LinkedIn, I hope to empower others to succeed on the platform.

Alaba: Do you have a favourite social media platform? What and why?

Damilola: My favourite social media platform is LinkedIn, and the reason for this is its opportunities for self-expression through writing and its positive and inspiring community. One of the key ways I have leveraged this community is by organizing three successful networking events in Nigeria.

Through these events, I have had the chance to meet with over 100 individuals and connect with like-minded individuals who share my interests and values. I find LinkedIn to be a powerful tool in supporting my professional goals and helping me build my personal brand and establish myself as a thought leader in my field.

Alaba: As a LinkedIn Influencer yourself, how has the platform added value to your growth?

Damilola: As a LinkedIn Influencer, the platform has played a significant role in my growth by providing me with a platform to share my expertise and knowledge with a wide audience. By leveraging the power of LinkedIn, I have been able to build my personal brand, establish myself as a thought leader in my field, connect with individuals who share my interests and values and help brands bring their products/services to the face of my audience.

Through writing and sharing content on LinkedIn, I have been able to demonstrate my expertise and knowledge, and engage with a growing community of followers and supporters. This has helped me to establish credibility and authority in my field and has opened up new opportunities for me to connect and collaborate with others.

Additionally, LinkedIn has provided me with valuable insights and data on my audience and the impact of my content, which has helped me to refine my approach and improve my results over time. The platform’s emphasis on professional networking and connection has also been invaluable, allowing me to build meaningful relationships with individuals and organizations in my field.

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Alaba: Lastly, your advice to new entrants to the platform or those still navigating their way?

Damilola: For new entrants to LinkedIn or those still navigating their way, my advice is to focus on building a strong personal brand. Start by crafting a compelling and accurate profile that showcases your skills, experience, and values, and be sure to include a professional headshot and background image.

Next, start connecting with individuals and organizations in your field and find people with hashtags. Consistently share valuable and relevant content, whether it be your own original content or content from others that you have curated and added your own thoughts too. This will help you establish yourself as a thought leader and build your authority in your field.

Another key aspect to success on LinkedIn is to network, network, network! Reach out to people you admire and want to learn from, and actively engage with others by commenting and liking their posts. Collaborating with others on LinkedIn can lead to new opportunities, mutually beneficial relationships, and even new business ventures.

Finally, be patient and persistent. Building a strong personal brand and establishing yourself as An influencer on LinkedIn takes time and effort, but the rewards are well worth it. Stay focused on your goals, be consistent in your efforts, and never stop learning and growing. The possibilities on LinkedIn are endless, and with the right approach, you can achieve great success on the platform.

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