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Improve Employee Knowledge Retention, Motivation and Productivity Leveraging on the Power of Games

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Games are the new normal — Al Gore

Did you know that we forget 50% of what we learnt within the first 1hr. Research shows that most people forget 70% of what they learn within 24 hours. The best way to remember anything years after its has been taught is through– songs, hands on activity, visuals, stories, games and technology.

Gamification is the process of incorporating game elements into non-gaming activities to trigger certain user behaviours. The game elements may include as badges, levels, leaderboards, points, etc that motivates the user to take actions to achieve them.

When you earn points, receive rewards, overcome challenges, unlock new levels or see your name on the leaderboard — your brain releases dopamine that makes you feel good and motivates you to chase after more rewards. This is why gamification is a powerful tool for learning and education. Gamification helps to drive more engagement and inspire the user to participate more often in a process, activity or content. A lot of people play games at work and home, with technology it has become easier. There are so many game apps. People are ready to sacrifice their sleep just to boost their points and new levels.

Games encourage learners to progress through the content, motivate action, and eventually influence behaviour. People experience a sense of accomplishment when they progress in the game. So when gaming elements are combined with education, it facilitates both fun and learning at the same time.

See some key Gamification statistics below:

Increasingly companies with an investment in elearning are getting involved in gamification to increase their return on investment. Here are a few examples of how gamification has been used to transform corporate learning and improve engagement.

• Google’s Travel Expense System helped reach almost 100% employee compliance for travel expenses. (Aon)

• SAP Streamwork integrated gamification for brainstorming and improved idea generation by 58%. (Freshservice)

• Spotify introduced a mobile game for its annual reviews. More than 90% of its workforce voluntarily participated. (Work)

• Domino’s Pizza’s gaming app Pizza Hero, which allows clients to create (design) their pizza, helped the company increase sales by 30%. (Forbes)

• Astra Zeneca’s gamified medicine training achieved a 97% agent participation, with a 99% completion rate. (Alittleb.it)

• Deloitte’s gamified training programs need only 50% less time to complete. They helped enhanced long-term employee engagement. (Gamification)

• McDonald created a till training game to train a large number of new employees on the new till system. The till game had 145,000 visits in year 1 and remains the most popular employee portal page McDonald’s have ever launched.

9ijakids has gamified training content for companies and schools.

We have utilised gaming techniques to teach transform learning experience for a number of organisations. Gamification can applied to recruitment, onboarding, risk management/compliance checks, training and customer/employee engagement. Gamify boring policies, processes and training manuals for increased user engagement, participation and productivity.

Also Read: Women in Tech: Interview With Anna Collard, Founder Popcorn Training – A KnowBe4 Company

Looking for innovative ways to implement gamification, contact [email protected] or +234 810 285 2844

Yeside Ogunremi has a B.Sc in Computer Science from University of Lagos. She has over 15 years which included a career in Accenture covering deployment of enterprise resource planning (ERP) solutions, process optimization and improvement, elearning solutions and gamification. Currently heads Development in Lorem Excellentiam and Co-founder of 9ijakids Educational Games.

Visit: 9ijakids Educational Games

Technology

Post Covid-19: The social impact of 4IR enabling technologies on the African continent

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Tshiwela Ncube is the Co-Founder and COO at VUUQA.com

During this global pandemic, I have been thinking of how the world will change post corona. Will this pandemic thrust Africa into the Fourth Industrial Revolution (4IR)?

In this article, Tshiwela discuss the social impact that 4IR enabling technologies will have on the African continent and how they will assist in addressing various problems facing the continent mainly in the following sectors:

  1. Health–This sector will be impacted the most; technologies like AI will enable diagnosis where there are shortages of doctors and enable the inventory management of medication in rural areas.
  2. Agriculture – Technologies such as the Internet of Things (IoT) have the power to enable African farmers to optimize productivity and reduce wastage through “precision farming” which relies on testing and data analysis to assist in the managing of field variations.
  3. Financial – 4IR will increasefinancial inclusion in Africa by enabling the unbanked to participate in the economy through retail electronic payments platforms and virtual savings and credit supply technological platforms. Technologies such as blockchain are providing the informal sector with opportunities to gain access to credit.

Also Read: Women in Tech: Interview With Ellen Fischat, Founder Story Room and Inspiring Fifty SA Ambassador

Most of these 4IR technologies have been implemented in Africa and many more are currently in testing phase. Africa continues to push innovation;however, a few challenges have the potential to impede the advancement of 4IR in Africa.

  1. Skills Deficit: To take full advantage of 4IR, Africa needs to invest heavily in cultivating the skills and capabilities of their labor force,lack thereof may result in job losses with technology replacing humans. When the labor is skilled it can work hand in hand with the technology.
  2. Infrastructure: Africa needs to improve its digital infrastructure in order to be able to access the advanced technology that enables 4IR. In countries like South Africa where data prices are expensive, the average man on the street can’t afford data therefore cannot connect to the internet affordably and easily.The result of poor digital infrastructure is that it reduces crucial connectivity which makes it difficult to effectively activate technologies like AI.
  3. Regulations: Africa needs to tighten and increase its cyber security to ensure the safety of people data and any possible fraud.Regulations should also be placed to enable African digital leaders to scale cross border, most especially with the new Continental Free Trade Agreement, this should be the time for Africa to align their processes and procedures in order to take full advantage of the rapid changes that 4IR is bringing.

4IR has the power to bring real fundamental social changes to Africa and to enable Africa to compete globally. It is up to African leaders to ensure that the environment is equip and conducive to forester such efforts. There was never a better time than now for Africa to move forward with the 4IR agenda and not only become a participant but a key player.

Article by: Tshiwela Ncube is an E-commerce thought leader, Co-Founder and COO at VUUQA.com

Visit: Vuuqa

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Facebook launches Tools to keep faith-based communities connected during COVID-19

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The tools are part of Facebook’s ongoing efforts in keeping communities safe, connected and informed during this pandemic

JOHANNESBURG, South Africa- Facebook has launched key resources to help faith groups stay connected and engaged during the current COVID-19 outbreak. The resources include the Faith on Facebook Resource Hub and the Faith on Facebook toolkit, both providing guidance and step-by-step tips that faith-based groups can use to keep their communities engaged while observing social distancing. The tools are part of Facebook’s ongoing efforts in keeping communities safe, connected and informed during this pandemic.

Download document: https://bit.ly/2VicyFs

Also Read: African academics launch initiative to collate COVID-19 data across Africa, call for volunteers

Some of the tools that faith-based groups can use to connect with their communities during the COVID-19 outbreak include:

  • Facebook Pages: Explore how to build an active and engaged audience of faith communities, advice on posting interesting content, as well as creating events and using Groups for discussions.
  • Facebook Groups: Groups allow people to come together around a common cause, discussing issues and ideas, posting photos and sharing related content.
  • Facebook Events: Host virtual events using Facebook Events to spread the word.
  • Utilising WhatsApp: Consider sending bite sized sermons or recordings through the voice note feature on WhatsApp to members, using either the dedicated broadcast list function or creating a New Group list.
  • Watch Party: Host a Watch Party for your Group, choosing videos that are relevant to your community and invite members to join and discuss.                                            
  • Facebook Live: Stream live stream events and performances on Facebook, utilizing interactive features such as reactions, shares and comments enabling you to further engage your audience.  

Commenting, Facebook Africa Regional Director Nunu Ntshingila said, “At a time like this, our mission has never been more relevant, to give people the power to build community and bring the world closer together. We know that faith leaders across Africa are grappling with the unexpected challenges in serving their members digitally, and we’re committed to providing them with the resources and tools to support them as much as possible”. She added, “Our ultimate goal is to equip faith-based communities with the tools to help them continue faith conversations throughout the pandemic.”

Credit: Facebook

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Zindi set to offer free hackathon and tailored online problem-solving sessions

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Cape Town based online data science competition platform Zindi will during the COVID-19 lockdown offer businesses free hackathon and tailored online problem-solving sessions.

Zindi recently launched a new hackathon space on its platform. The space will enable those companies with data science teams that are now working from home a private space to continue to upskill on problems that are important to their businesses while strengthening teamwork and cohesion in their free time, even while kilometres apart.

The offer comes in the wake of a 21-day lockdown imposed by the South African government with effect from 27 March.

Also Read: Women in Tech: Interview With Ellen Fischat, Founder Story Room and Inspiring Fifty SA Ambassador

“It really feels like we are stepping through that threshold that separates the world as we knew it from the uncharted territory that lies ahead. The situation is evolving rapidly and every day seems to bring new revelations about how COVID-19 might impact our lives, our economies, our companies, and our professional teams in the months and years ahead,” says Celina Lee, CEO Zindi.

“We realise that even during these challenging times, business doesn’t stop,” adds Lee.

“At Zindi, we also find ourselves having to adapt to the changing landscape. But we are driven by our mission to make AI accessible to everyone and every company. We see the current climate as an opportunity for our online community of over 12,000 data scientists to apply their skills to problems that matter most now, and to be an engine for productivity even during this unusual time,” says Lee.

“One thing this experience is teaching us is that physical location no longer matters. As an online platform, Zindi is uniquely positioned to harness the power of data scientists around the world to keep businesses and teams going during these challenging times. As a support to you, our valued partners, we’re pleased to offer you a free hackathon for your data science team or an online problem-solving session tailored for your business. Remember, we’re all in this together,” she adds.

ZINDI

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