When I was in Harvard Business School, I learnt a lot regarding how to operate profitable businesses by not only making just a business grow and expand in different markets but also to make an impact to your clients and customers. Being in the US as Harvard student for couple of weeks was major shift on my perception about what growth is, and how we Africans are not taking advantage of what we have.
Hence fast forward, I would like to share with the startup community on why culture should be most important part for the growth of your business and why it’s important to let everyone involve on the process.
1. Conduct a proper SWOT analysis within your Industry
I am not a huge fan of questions like “who are your competitors” as I believe everyone has a purpose. If you know whereyou’re going and take an important challenge to venture in new opportunities, you will find yourself focusing more on delivering solutions to your customers and less looking on what others are doing. For us, we have different competitors in different category as our company structured to implement solutions for tech, advertising, products and venture in helping startups and collaborate with other corporate, hence SWOT is important as it will make you see all sort of weakness and threats and use your strength as a checklist to combat them and grow faster.
2. Use your SWOT results to review your company vision
After sitting with your team and review all the SWOT results, it’s very important now to strategically review your vision, mission and purpose that will inspire everyone to deliver and know why they should workup in the morning and execute their task. This was one of the great exercises we did at Smart Codes and we involved everyone from our top managers to the supporting teams’ even drivers to security team, and collectively we awesomely re-define our purpose. The major key question to everyone was on defining our WHY which was the light to our PURPOSE. As a result, we find our main purpose was to make a mark in their project we touch and help our client’s grow.
3. Train your dragons
During the SWOT process, you must measure the culture from strength to weakness and immediately invest more on your weak holes so as to train the team to be better than themselves. There is no better investment than training and empowering your existing team vs trying to hire the new one which they won’t really understand your purpose at one place unless your growth need new wings and hence add one to grow faster.
Even at SC, after strategically knowing our focus was to expand in other African markets, we immediately started collaborating with top talented experts in different African markets. We inspired our teamthat, with this digital age of transformation, you can do anything it’s just you need to plan and have courage to execute it. I remember we once invited Stanbic’s CIO, Mussa Ally to come and we did amazing workshop with our team on how they can grow their career. This was not just for Smart Codes but most importantly was for their own career growth. This was done to train them to think BIG by eating an elephant in bit by bit instead of thinking or eating chips-mayai which no-one will get a wow factor from you as a person.
We have also worked closely with great minds like Max Ngari – one of the top creative people in Africa who won many awards such as the Cannes Lions awards.
4. Break your Vision into objective goals
The major learning here is, knowing how to eat an Elephant. You need to break down this elephant goal into small tasks and assign each team member to deal with a few tasks. For example, at Smart Codes we don’t have KPIs but we have objective goals plan at which each team members knows what part are they executing, hence it has helped to have smooth execution and objectives which define timelines. That has been a success for us, as it works better that, just calling them KPIs.
5. Show your client and partners your vision and purpose
Showing it’s not an easy task, but I remember one of my Professors who was teaching us about the implementation of “Diffusion of innovations”. This shows the baby steps of implementing anything new, you would 1st need to know your “Innovators” – People who will be willing to listen and then “Early Adopters” – which are more of opinion leaders, which are those around your Industry ecosystem. Surprisingly when we implemented our new VISION at Smart Codes, everyone got it and mostly we have seen people starting to add our key purpose “Making a Mark” in their hashtags, and “UNTIL ITS DONE” which is our infinity journey.
6. Share your small wins with everyone
The major thing most people have is selfishness, most of people are fearing to share their ideas and success because of competitors will know theirs moves, rather than looking at the mirror of sharing skills and opinions to help other grow the same way they did. Sharing most of the things we do at Smart Codes have been a major key growth from our team, as we know, only by sharing and open doors for outsiders to comment it’s a two way learning, and it has been an incredible growth within our team and we have even seen it via our Innovation wing at SmartLab.
I remember one of or my classmate was inspiring using a phone brand called “ONE-PLUS” and when we asked, She says that brand helped to push her dreams because all the time she switch the phone-on its pop a message says “NEVER SETTLE” then I get that this A1 culture have been a major shift of growth at OnePlus’ fanbase. Let’s share our success and failures so others can learn and also collect opinions from outsiders that will only impacting our growth.
I never thought culture was a very big thing, but as Strive Masiyiwa says “believe you me” until you practice it,its when you will see the results. And it’s important to impact your life with adding more books in your reading list and try to implement those learnings in your real life to measure growth results.Lastly, reading is the only way you can get a chance to learn new skills, as we all know “you can only give the output of what you know” and knowledge is collectively inputs and output of your interest.
I am looking forward to share more and please also share your growth list via the comment section below, so we can all learn from you as well and collectively we can MAKE A MARK across our African ecosystem.
Edwin Bruno is the Founder and CEO at SmartCodes
Viero: A SaaS Platform Enabling Entrepreneurs Create Food Delivery App Without Code In 60 Seconds
Viero & Zistify Founders, Basheer Phiri and Hopewell Fakude
Launching a food delivery start-up requires an entrepreneur to manage 4 aspects; Restaurants, Delivery Agents, Customers, and the most costly of them all, an application. Building a food delivery application can cost up to $60 000. There are also additional costs that need to be paid on a monthly basis to maintain and improve the application. “This is a major barrier to entry into the food delivery industry in Africa” said Basheer Phiri, the founder and CEO of Viero.
“Because of these high costs, we see a lot of food delivery Startups all over Africa serving the urban market, because it is big, and has enough customers to cover the development and maintenance costs and make a profit.” Basheer believes that food delivery Startups do not target township and non-urban areas because these markets need to be built from the group up, which means additional marketing costs and slower growth and adoption rates.
Therefore, coupled with the need to cover maintenance costs and the demand for growth and traction from investors, food delivery Startups prefer competing in the already established urban markets. This has led to high concentration in urban markets while non-urban markets remain relatively untapped.
“We saw this and realised that there was value that could be created” said Basheer. “After speaking to a few interested entrepreneurs, we saw that they could manage every aspect of the food delivery business, but could not afford to pay for an App. That is how Viero was born”
Viero is a SaaS Platform that enables entrepreneurs to create a food delivery web application with no code in 60 seconds. (Here’s how it works – https://youtu.be/1T9oxNtRDpM).
The platform built a standard food delivery application template and enables it to be cloned, rebranded and hosted through white-labelling. Entrepreneurs can use the application under a monthly subscription and have access to many features depending on their chosen plan. Entrepreneurs can also make changes to the layout and design of their app, all without any code.
Launched in South Africa on 1 June 2020, the platform has achieved amazing uptake thus far. 22 Apps in total have been created with 2 Food delivery Startups that are live and operating in South Africa and 20 other Startups preparing for launch. 108 orders have been delivered, with R4700 processed in transactions, 200 customer users, 16 listed stores and 45 delivery agents.
Viero was launched by UCT students Basheer Phiri and Hopewell Fakude. They met in their first year in 2018 as residents of Smuts Hall Residence at The University of Cape Town, when they were introduced by a mutual friend who noticed their passion for entrepreneurship. Since then, they have worked together on several Startups and projects.
Basheer and Hopewell are not new to the food delivery industry. In 2019, they launched Zistify, a food delivery start-up for the university market. Zistify delivers food ordered from food vendors on campus through it’s app to university students and staff.
Viero is in capable hands and is ready to disrupt the food delivery industry in Africa. Currently raising a $100 000 seed round to incorporate logistics into its business offering, to bring in more talent to the team, and to continue building and improving the platform.
Meet The Resilient Black Brothers Saving The Planet One Car At A Time
AutoSparkle Owners, Jesse and Genesis Onomiwo (Image by: Jesse Onomiwo)
According to UNIDO’s Investment and Technology Promotion Office in Nigeria, only 20% of SMEs manage to survive in Nigeria. The studies further states that “although everybody in Nigeria desires to become an entrepreneur, only 40% of the dreamers get to start, but no more than 20% survive. But one innovative Lagos-based company seem to have gotten the winds in its sails instead.
Founded by Jesse and Genesis Onomiwo in 2010 in Lagos Nigeria, Autosparkle is currently the world’s only waterless luxury car interior-only detailing company with an option of waterless engine cleaning. As a fully integrated professional operation that combines convenience with environmental sustainability, the company takes their services to their clients without messing up the environment with water and soap.
Autosparkle was selected and named one of Nigeria’s Top Emerging SMEs for 2019 by ConnectNigeria. And just last month, the company also got selected as part of 200 businesses out of 5,000 others to take part in the first ever Forbes Digital Accelerator Program for Nigerian businesses. This has further opened the company up to top venture capital firms, successful founders from Silicon valley and a host of highly respected resource persons from Google, LinkedIn and other renowned credible organizations.
But the journey for the founders of Autosparkle hasn’t always been rosy. One of the company’s founders, Genesis Onomiwo, had to drop out of school for a whole year in order to come establish the company in Lagos. His brother and co-founder also had to push his National Youth Service forward by one year. When the business failed to pick up as envisaged, Genesis eventually had to return to the university where he completed his first degree in Architecture. In all, Autosparkle failed more than 8 times before finally picking up. But all that is history now as the rewards of their perseverance and exceptional business acumen is now starting to pay off beautifully well.
Autosparkle spotted a critical gap in the car care market and has so far exploited it richly. The common neglect by car wash shops that popularly dot the roadside in Nigeria and the observed dissatisfaction of most customers with often rushed jobs made the brothers decide to start focusing on waterless cleaning of what they term the two most critical parts of the car; the interior and engine. Their approach to car cleaning is based on nanotechnology and covers everything from stain removal, vacuuming, leather and upholstery treatment, dashboard conditioning, roof cleaning, plastic/rubber/chrome trim polishing, to deodorization, and more.
The level of personalized attention given to the details is based on the fact that Autosparkle treats each car according to its unique needs. That’s why it could take up to 3-4 hours to get one car completely detailed. They do not overlook any part because no one sees them. As a mobile unit, they take their pampering experience to homes and offices in Lekki, Victoria Island, Ikoyi and Ajah axes of Lagos Island and beyond in Nigeria. From the most executive to the most luxurious of cars, Autosparkle continues to renew the interior of cars for Nigeria’s affluent class and those expatriates living in Nigeria. And now a replacement for the word interior detailing.
Ultimately, the company is building the largest chain of environmentally friendly and convenient cleaning operations out of Africa. This covers waterless detailing (thorough cleaning) of luxury cars, aircrafts, boats, furniture and fittings in homes and other types of spaces. This company is certain one to look out for in the coming years.
Black Founders: Here are some fundraising and networking opportunities
In the past few weeks, the world has witnessed one of the largest civil rights movements in recent history. People across races, religions, geographies and social economic classes have joined together to demand justice, opportunity and respect for black people. As an African woman living in the US, I have personally seen and sometimes witnessed the ugly side of racism and racial bias. To make any meaningful difference, we must support each other in stamping out racism from not just the United States, but across the world. I am hopeful that this movement will bring practical solutions to the fight for social justice.
On the positive side, this movement has brought a renewed (and hopefully lasting) vigor and focus on black entrepreneurship. From venture capitalists to retail companies and professional communities, many institutions have committed to supporting black entrepreneurship in some way. If you’re a black founder, or looking to start a venture, now is the time to tap into new and existing resources and opportunities.
It might be difficult to keep track of them all, so I have curated some key resources.
- Apply to join the 2020 cohort for the 1-week immersive course by Black Founder’s Exchange.
- SoGal x Atlas is limiting this year’s Cohort for “Building without Burnout” to Black Entrepreneurs. Apply by June 15, 2020.
- Clever Girl Finance is now offering all its Finance Resources and Courses for free!
- Apply to join the Transparent Collective which is helping underrepresented founders access the resources they need to succeed.
- Apply for a $10k grant from IFundWomen. Deadline June 15, 2020.
- Apply for a grant at the National Association for the Self-Employed (maximum $4k).
- Founder Gym wants to help you learn about fundraising and scaling tech ventures.
- Have a fintech startup and are looking for solutions for underserved populations, Accion Venture Lab wants to talk to you.
- Reach out to funds that are passionate about supporting black founders such as: Harlem Capital, Backstage Capital, New Voices Fund, Cleo Capital and Cross Culture Ventures.
- Nihal Mehta, Co-founder of Eniac Venture is offering free 15-minute mentoring sessions to Black founders.
- Jason Lemkin, VC Investor is reviewing decks and pitches of Black Founders.
- Ha Nguyen wants to meet with Black and Latinx founders.
Networking and Community
- Add yourself to the Black Founders List, and get visibility.
- Join Valence, a network of black professionals.
- Follow the Black Enterprise blog.
- The Plug has all your information needs.
- Plan to attend the Women in Tech Conference; happens every year. 2020’s is virtual and is happening in July.
This is a dynamic shortlist of resources I could gather online and from my networks- will continue updating. Are you aware of any great resources or opportunities?
Please comment below.
Article By: Dami Olagunju Founder, Lagos Young Professionals Innovation Club (LYPIC)