Odiggo Founders (L-R); Ahmed Omar and Ahmed Nasser (Source: Ahmed Omar)
Odiggo was founded with the aim to close Egypt’s and the MENA informal and highly fragmented car repair process. Which makes it ripe with fraud and inefficiency gap by providing an online platform that links customers with established car parts vendors and car repair service providers. To date, Odiggo has earned 1.2M USD in GMV and grown its user base to 50K monthly active users. In this interview with Alaba Ayinuola, Odiggo’s Founder and CEO, Ahmed Omar shared their journey, impact, challenges and the future for Odiggo. Excerpts.
Alaba: Could you tell me about the Odiggo journey and what sparked the interest?
Ahmed: We started off as e-commerce platform, bootstrapping our way up with no funds, until COVID-19 hit, we did not see it as a threat as much as we saw it as an opportunity, so we went to spare parts dealers and service providers that had to close down due to the pandemic, and allowed them to re-enable their online stores and channels to advertise their products. Then we connected them with service providers so customers can find those products and services delivered at their convenience at their own homes.
With one customer and has grown from the onset when we spotted a gap in the market to make people’s lives easier by simplifying car parts and services shopping. It’s a huge market need. let me explain what we mean with a huge market need, there is some number that can show you how big it is. MENA region Market size is crossing the 60 Billion USD, with a global market size of more than 1.9 Trillion USD as one of the top 10 revenue generating industries.
We are building a digital experience that is transforming the automotive and the after-sale industry, by connecting car owners with a safe ecosystem of car parts suppliers and service providers nearby to ensure convenience and network effect. Users can now find all their car needs in one single place, all their car parts and services. So we made it very easy for them to find what they are looking for.
Alaba: What competitive advantages allow Odiggo to deliver on its value proposition?
Ahmed: Team; we believe we are onboarding top notch talent with very high potential that can drive Odiggo’s innovation and growth in the past few months and this is what we will always have an exceptional team, delivering exceptional results, products and growth.
Technology/product; building scalable tech is what is making us grow very fast, everything we do is very scalable yet will be extremely hard for competitors to go at our speed.
Growth/Expansion; how fast we expand is just thrilling to watch, we built the company with a scalability mindset, yes takes more time to build such things but once you decide to open markets it just flies.
We recently had two of the top Executives of Agility Logistics Company that built it to a Billion Dollar Company, alongside, Essa Al Saleh – CEO & Chairman of Volta Trucks the next tesla for trucks joined on Odiggo’s board alongside side a billion dollar team coming from Jumia, Mackensey, Careem, Deloitte, Hyundai the next generation digital automotive support ecosystem to change the way car owners do their car parts and services shopping.
Alaba: What have been the biggest challenges?
Ahmed: There is a huge market need. Our biggest challenge is coping with that huge market need, as operations of serving that huge market need, so we do as much as we can to automate most of our operations.
Alaba: What are the biggest achievements Odiggo has had?
Ahmed: OUR GREAT TEAM, that got us the great results we reached. We’ve achieved 7 Figures ARR (Annual recurring revenue). Getting consumers to let us know how we changed their lives and how we made it easier for them motivates us.
Alaba: How is your company funded?
Ahmed: It started with a few angel investors coming from private equity firms and tech companies in the region. Latest 2 rounds were backed by Agitero AC (Switzerland VC), that’s led by Essa Al-Saleh, Chairman & CEO of leading electric trucks company Volta Trucks and former CEO of the Billion-dollar logistics company Agility.
Alaba: Kindly share the impact of Covid-19 on your business and survival strategy?
Ahmed: It was a positive impact, we did our highest day every when the lockdown happened in Egypt, and after 3 days we doubled that number. At that time, we recognized that we are in a space that has a huge market need. We are not selling a ” want ” it’s a ” NEED “. COVID-19 made people go for e-commerce more than ever before.
Alaba: What parts of the business will drive growth in the future?
Ahmed: There are multiple growth triggers that will drive growth of the company in the future. The core of this growth is understanding the customer behavior and helping them have a better experience and work on their repeatability. However, introducing more services will help customers to come back, in this case customers will have 3x of their retention.
Global infrastructure; allowing customers to buy from any merchant onboard worldwide is something that we are working on to make sure merchants that are on boarded on Odiggo is not only selling locally but also internationally.
Horizontal Expansion; not only cars, expanding into other vehicle types to support more businesses and car owners who generate income from driving their own commercial trucks or vehicles, motorcycles etc.
Car connection; understanding and reading the car data, will allow us to educate the customer on what needs to be changed, allowing them to make those purchase actions from the platform and making it very easy for them to place those purchases on Auto, so they would not need to confirm again.
Introducing all the DIFM – Do-it-for-me services like, to drive convenience and obsession to the app/platforms.
Alaba: What is the set milestones and future for Odiggo?
Ahmed: It’s mainly coping with the huge market need in the region. Based on research the market in GCC is more than $11 Billion USD. So we are mainly going to expand to the MENA Region mainly, with a focus on GCC starting with UAE and KSA. In addition, Africa is a huge market we are targeting for the future as well.
Be the No. 1 source of car parts and services with a great experience through automated error recognition. Acquire 5% of the global market size in one of the top 10 revenue generating industries which is 100 Billion dollars, that means being a trillion dollar company. Between Mid-2020 to Mid-2022, we are looking to expand and earn the highest market share in the digital marketplace in terms of car parts and services in three markets UAE, Saudi Arabia and Egypt.
We are working on various testing environments and R&D ourselves that will allow us to always elevate the company and grow beyond our stakeholders expectations
Alaba: How do you feel to be African entrepreneurs?
Ahmed: First, we believe that Africa is the next big thing, we’ve seen great success stories that came from Africa that made it to billion dollar such as Jumia that went IPO at NYSE.
Second, is there a lot to be done in our industry, there are a lot of ideas that haven’t been applied to the region yet.
We believe that entrepreneurs make people’s lives easier so that’s our main objective. We feel so proud when we get a message from a customer saying how we made his life easier and how much time and money we saved him.
Ahmed Omar CEO & Co-founder grew Odiggo traffic from 0 to 100K+ with no marketing team. He started his e-commerce career and made first eCommerce sale at 14 years old in 2017 with his e-commerce channels in Egypt selling through marketplaces like Souq, Jumia & social media channels making thousands of dollars during his college. While graduating back in 2014 he built what is called Seyanty a car maintenance booking platform, not knowing anything about tech product or venture capital. Omar have been involved in Find My Pic, which is an app that helps customers save images with keywords so they can easily find it, again.
Omar did not research the market well enough to know that Google Photos have launched it in their new app led to Find My Pic users to leave no reason to use the app anymore. Omar’s passion to solving the customer’s problem and disrupting industries as long as making people’s life easier always kept him hungry. After his last visit to Cairo, he decided to join a team building an aggregator marketplace called KasrZero.com, which was the first used cars (pre-owned) marketplace in Egypt during 2017/2018, They never made any money selling cars, the only money they made was when one of their customers asked for Car Parts, That was the start of Odiggo’s story.
Ahmed Nasser, COO & Co-Founder drove the growth of Odiggo’s revenue from $5K to $100K monthly in 11 months and transformed Odiggo’s performance to make 8x more during COVID-19. Nasser grew small traditional companies and digitized businesses to be top ranking companies in their industry in Egypt. He started helping businesses at the age of 16 and pursuing patterns that would make successful management. His obsession to how companies grow and building great products have carried him along every step of the road.
Nasser read over 500 books during his career trying to understand the right patterns to create successful businesses, yet he found the answer in execution. This is where he decided to be part of building a startup or build his own. Results speak louder than words! Since joining Odiggo the company has been on top of the list of any candidate looking to grow and be part of this disruption, the company was able to grow 40-50% month over month in GMV, transactions and Userbase.
Harris M: Keeping the craftsmanship alive through African fabrics
Harris M was created by Congolese entrepreneur Harris Mayoukou, Harris M. is a young fashion and accessories brand inspired by the bustling streets of Château Rouge, a colourful district of Paris. This project is above all a family story that begins with a sewing machine belonging to the great uncles of the designer in Congo. A machine that was offered to his father in the 70s and that the latter offered him in turn at the launch of the brand. Moreover, she still uses it today in the production of pieces in her Parisian workshop.
Coming from a family of artists and talented couturiers, Harris was keen to carry on this family legacy through his brand Harris M. She makes it a point of honor to take only fabrics produced in Africa in order to support the crafts and printing works still present. The brand offers accessories and casual wear mixed clothing, comfortable and quality. The founder defines the brand in 3 words: KANDA which means family in lari. Because she wanted to perpetuate one of her father’s first jobs.
Harris took her first classes in a very small workshop in Montreuil in order to keep this practice in the family and keep this precious link. Then PASSION because all the pieces are made according to the desires and the favorites. Finally ETHICAL, because it tries to ensure that small craftsmen, whether they are in France or in Africa, continue to be paid at the right price
APINAPI is reducing waste and supporting the autonomy of women
APINAPI is a social business focused on zero waste and symbolizes the meeting between France and Senegal. It all began in 2010, when Marina Gning and Jeanne-Aurélie Delaunay founded the company APINAPI in Paris, with the aim of democratizing washable diapers and natural baby products. After 10 years working in the cinema industry, they wanted to raise awareness about washable nappies and natural care products for babies.
During her travels in Senegal with her husband, Marina finds that the products she offers in France are perfectly suited for Senegal. Indeed, she sees how plastic waste litters the streets of the country, especially disposable diapers. These, which were a few years ago a “luxury product”, have become very accessible with the arrival of low-end brands.
These layers, of poor quality, give irritation and are not reliable. The family budget is reduced and women with low incomes use a single diaper for their baby all day! By offering washable diapers to her sister-in-law in Dakar, Marina sees how much easier her life is: less redness, less expense, less waste. In addition, the diapers were a great success with the friends of the young mother.
The trigger is born from there. What if these washable diapers were the solution? In 2015, she got fully into the project with her partner, her husband and Marianne Varale. The team was born, and in 2016 Marina and her husband decided to sell their apartment in France to settle in Senegal and launch ApiAfrique.
Today, ApiAfrique is a Senegalese social enterprise, which offers innovative, local and environmentally friendly solutions for the hygiene of women and babies. Its vision is to promote sustainable solutions that contribute to women’s empowerment, waste reduction, the fight against exclusion and job creation.
Meet French-Senegalese mothers after black babies
Douce mélanine Founders
N’dioba DIONGUE and Astou diongue, two French-Senegalese mothers have both had bad experiences with baby cosmetics products that contain potentially dangerous or allergenic substances. Looking for a solution, they found out that products adapted to black and mixed-race children can be counted on the fingers of one hand.
Following these bad personal experiences, they decide to react and remedy them by offering healthy products, especially for babies. This is because they are fragile. The beginnings were not simple: market research, business plan, search for formulators, etc. It took several months before they could find a lab to work with. Not being in the trade, they also had to train in formulation.
Douce mélanine was born in 2018, with the aim of offering a range of care products with 98% natural ingredients, traditionally used in Africa for baby care. The goal is to transmit care rituals with products from the African pharmacopoeia. For example, we can find touloucouna oil, with unsuspected virtues which is relaxing and is used in Africa for infant massage. A necessary return to the roots, to allow babies to enjoy all the benefits of this treatment with ancestral oils.
Then in 2020, as for many entrepreneurs, the coronavirus came knocking on the doorbell. After several questioning and restructuring, they decided to stay the course. New tests are carried out, formulas are retouched, and the adventure resumes in 2021 to never stop. Today, Douce Mélanine has made her way and has found her place in many bathrooms all over the world.
DOUCE MÉLANINE fights every day to offer mothers products with healthy compositions. Its products are formulated and manufactured by a French laboratory certified Ecocert and COSMOS. Without perfumes, tested under dermatological control and composed of ingredients from the African pharmacopoeia, babies will appreciate its care which will bring softness, hydration and relaxation.