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Interview with Insure Africa Founder, Judith Pila On Driving Insurance Inclusion

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Judith Pila, Founder Insure Africa (Image: Supplied)

Judith Pila is the Founder of Insure Africa, a company whose main goal is to drive insurance inclusion in Africa through literacy, education, and awareness. Aside being an insurance professional, Judith is a contributing writer to Insuranceopedia, an online insurance information platform focused on Canada and US markets. She is the Content Director for Ladies Corner Canada Magazine, a Board Director for LCC Media Foundation. She volunteers with various organizations like, Insurance Institute of Canada, Career Education Council, SoGal Foundation. In this interview with Alaba Ayinuola, she speaks on her entrepreneurship journey into the insurance ecosystem and why she is driving insurance inclusion with Insure Africa. Excerpts.

 

Alaba: Could you briefly tell us about yourself and how you end up building in the insurance space?

Judith: My name is Judith Pila, born and raised in Nigeria, I now live in Canada. My journey to the insurance industry was purposive and one inspired by the need to do something different in an environment where it seemed everyone else wanted regular careers. Shortly after I moved to Canada, I already knew the industry was where I needed to be. In 2015, I began my career in insurance.

Alaba: For those who don’t know, what does Insure Africa do?

Judith: Insure Africa is a company that is, focused on driving insurance inclusion in Africa through literacy, education and awareness. We also provide consulting services to individuals and small businesses, we help them make smart and informed insurance decisions to help meet their personal and business goals.

Alaba: What makes Insure Africa special from other startups driving insurance inclusion?

Judith: While other startups are driving insurance inclusion through Artificial Intelligence and Technology, Insure Africa is doing same through literacy, awareness, making sure that Africans are well informed about insurance, so that when they decide to take on any insurance products, they are equipped with the knowledge they need.

Alaba: What have been the biggest challenges and successes in building Insure Africa till date?

Judith: I think I would have less to say in this regard, considering that Insure Africa has been actively operating as a company for only about  four months. I think the biggest challenge has been trying to convince people that we are not insurance salespeople. I think the moment you mention insurance to someone in Africa, they feel like you are trying to sell them a product. People that we have been able to reach, see value in the services we offer and have given us positive feedbacks, I would consider that a success.

Alaba: How has the insurance industry evolved?

Judith: Unlike before, when most people thought insurance was only for the rich and large corporations, more and more people are now seeing the need for insurance. The Covid-19 pandemic has also proved the importance of insurance. And with the use of technology, insurance companies are now offering insurance products through different channels making it more accessible to consumers like never before.

Alaba: Kindly share the most difficult part of being a CEO of a startup?

Judith: I think one of the most difficult part is the unpredictability, that what you are trying to build will either fail or be a success.

Alaba: How do you feel as an African entrepreneur?

Judith: I feel great and inspired by other African entrepreneurs who have made it to the top.

Alaba: What are Insure Africa’s expansion plans in terms of product, tech & markets in the next 5 years?

Judith: We are more of a service company and have plans of reaching as many people as possible that might need our services. We do have tech plans but are not ready to share those plans yet. We already have representatives in about 5 African countries and think that the opportunities are endless, and the future is looking bright.

Alaba: Finally, what piece of advice would you give to budding entrepreneurs?

Judith: Keep building, there are going to be tough days, but hold on to the vision and hope for a better end.

 

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African Diaspora: The face behind the only Black woman founded and led ice cream brand in Amsterdam

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African Diaspora, Nekeia Boone is a senior UX and tech manager turned ice cream entrepreneur. Originally from Harlem, NYC, she created her brand, Tudy’s Kitchen in the midst of a burnout, family tragedies, personal health issues and a pandemic. Named after her Grandma Tudy, she dedicate this brand as a legacy to all that she did for others – and in gratitude to all that she’s done for her. Tudy’s Kitchen is a Black woman founded and led ice cream brand based in Amsterdam. Their flavors are a delightful surprise, turning traditions right side up. Sweet and savory is umami heaven in their book – and often the star of the show in their handmade desserts.

Tudy’s Kitchen is using fresh, locally-sourced ingredients, while creating business opportunities for underrepresented groups. Particularly womxn and people of color, is at the heart of what they do. As such, Tudy’s Kitchen has a strong bias to collaborate with people who come from these groups. And partner with entities who believe in these values, to help them build their brand.

Achievements

In just a few months, they have taken production literally from her kitchen into Kitchen Republic, a startup space aimed at helping food and drink entrepreneurs start and grow their businesses. 

Currently, Tudy’s Kitchen is sold at Sterk Amsterdam, a speciality shop with a host of unique international products. And coming soon, they hope to kickstart their own webshop, along with having their products available on a variety of delivery apps.

The above have already proven useful in helping them scale up production, gain greater brand awareness, and attach new customers. But limited funding has created several roadblocks in helping them fully realize these efforts.

Goals and timeline

In the first six months of launch, they’ve established two key goals:

  • Create brand identity and establish awareness.
  • Tap into opportunities that allow them to scale.

Their approach to scaling this business leverages the small-step philosophy. They are currently doing this by:

  • Setting small, measurable and achievable goals.
  • Quick roll out of product to the market.
  • Gathering data from customers to validate their efforts.
  • Then iterating, improving and rolling out again.

In taking this approach, they envision success at the end of the six-month period to include, but not limited to:

  • Boosting sales, having reached their target audience via multiple platforms (e.g. food delivery apps, new retail locations, Tudy’s Kitchen webshop).
  • Building their social media following to a minimum of 1000 new followers.
  • Increasing number of mentions in publications (e.g. digital or print), influencer pages (e.g. food bloggers), and/or other marketing mediums, creating an uplift in brand awareness and sales.
  • Expanding the team to include support staff (sous chef, cleaning crew, dedicated delivery service), more creatives (designers, writers, stylists), and operations (financial planning/analysis, logistics, strategists).
  • Generating enough data (e.g. via surveys, product reviews/feedback, etc) to establish goals for the following six-month period.
  • Creating financial stability for the brand to cover operational costs (e.g. rent, equipment, etc) and to pay the many volunteers the money they deserve for helping us get this far.

Let’s keep that momentum going strong and help them African Diaspora bring it home! Support her

 

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Margaret Adekunle, Founder of the first Black owned Canadian company with a branded secured credit card

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Margaret Adekunle is the Founder and Chief Executive Officer of City Lending Centers, a credit building solution company. She has worked in the banking industry for 20 years, and her passion for progress and dedication to her community has been universally praised by Friends and Colleagues alike. Margaret has seen the struggles immigrants face and experienced them firsthand. Driving her forward to take action and uplift her community, so that nobody will have to endure their struggles alone. She founded Immigrants Inclusive Credit to tackle the complex struggles with systemic racism and financial insecurities that immigrants are forced to adapt to as they integrate into the Alberta ecosystem.

A Diversity and Inclusion Strategist and the Founder of ATB Black team members Network. The network that advance the Inclusion of Black team members by providing development opportunities and creating diverse talents throughout the organization. Her vision is to create a pathway to leadership for all underrepresented groups.

Margaret Adekunle is committed to bringing Inclusion, Diversity, Human Right and a Sense of belonging to the forefront through education and community initiatives. Teaching and mentoring new immigrants on how to adapt to the Canadian workplace culture is a cause that has been fulfilling for her.

About City Lending Centers (CLC)

City Lending Centers (CLC) is a custom credit building solutions that help you take control of your finances. And helps you get a good credit score, and a high score means better loan terms and lower interest rates on lending facilities such as loans, mortgages, and lines of credit. CLC helps build new credit, improve existing credit scores and fix damaged credit.

With over 21 years of experience helping customers rebuild damaged credit, build new credit, get out of debt, and save more. A company of former bankers with branch management experience and equipped to advise on all areas of money management. They understand how credit scores work, and can help you improve your credit scores faster. Also, they understand that financial strain could impact mental health. Therefore, provide free credit counseling and mental health evaluations through their partners.

They offer a secured credit card that works like any other card that helps build credit. CLC’s secure credit card helps customers create new credit or rebuild damaged credit. The only difference between CLC’s credit card and regular credit card is that clients pay an upfront deposit to secure their credit limit. CLC reports all payments to credit bureaus similar to the bank’s process. Clients are be expected to make their monthly payments promptly.

 

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Shalom Lloyd: Building A Skincare Company on Valuing Healthy, Ethical and Sustainable Living

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Shalom Ijeoma Lloyd is an award-winning, senior business professional, with over 25 year’s experience in the pharmaceutical industry. Shalom is the Founder of Naturally Tribal Skincare, a natural chemical-free skincare company built on valuing healthy, ethical and sustainable living whilst empowering African women. She holds several NED positions on the Milton Keynes Chamber of Commerce and SEMLEP boards. Alaba Ayinuola had an amazing opportunity to ask Shalom a few questions. Time to discover Naturally Tribal.

 

Alaba: Hi Shalom, could you briefly tell us about your journey into entrepreneurship?

Shalom: In 2014, after four cycles of IVF, I gave birth to my twins, Joshua and Amara. My son Joshua was covered in eczema. As a pharmacist I understand the value of medicines in our life, but I tapped into my African roots. After experimenting and mixing in my kitchen, I stumbled across the right formulation. Three days later Joshua’s skin cleared and this was the birth of my company Naturally Tribal Skincare.

With Shea Butter being my main ingredient, this journey led me to build a Shea Butter processing facility in Niger State, Nigeria, where we employ and empower our women. In addition to being a supplier of proudly made in Nigeria Shea Butter, I source my ingredients ethically from there, and then bring them into the UK to manufacture, formulate, test and distribute the finished products.

Today, Naturally Tribal Skincare is stocked in Harrods Beauty. So, if you are looking for quality unrefined Shea butter and great natural skincare products, Naturally Tribal Nigeria is able to supply that.

Naturally Tribal Skincare Products Group Shot

I am also one of the directors of JE Oils, a state of the art Shea processing facility based in Gwagwalada, Abuja!

In 2018 I co-founded another amazing company called Emerging Markets Quality Trials. Although black people represent about 17% of the world’s population, less than 3% of us are involved in clinical trials, so this company, eMQT, focuses on bringing diversity into clinical trials. It gives African patients access to medicines and African healthcare professionals the opportunity to be part of global trials. It also gives pharmaceutical companies access to a great patient population.

So all roads in my entrepreneurial journey seem to lead back to Africa, which makes me proud of my British African heritage.

Alaba: What are your offerings and the problem you are solving?

Shalom: Our offerings and solutions are;

The Nature lover: Our products speak to the nature lover who is passionate about plant-based power. These are the natural skincare lovers, the vegan and cruelty free skincare lover who is passionate about our environment and planet. 

The luxury skincare and beauty lover: We speak to and cater for the results driven and luxury skincare lover who appreciates our use of ingredients with the power to battle wrinkles and tighten the skin naturally.

For skin conditions: With around 900 million people in the world suffering with a skin condition, skin diseases remain a major cause of disability worldwide. We are changing the narrative and will be the leading global natural skincare brand for customers with skin conditions as well as customers who want to maintain their skin as nature intended. From consumers with skin conditions to those undergoing medical interventions that will impact the skin.

Alaba: What is your main product and its pivot story from founding to the current state?

Shalom: YARA Body Food is the product that started Naturally Tribal Skincare so I guess you can call this our ‘hero’ product. YARA is special because it worked for my baby and gave me the confidence to start the company. Hence, the name YARA which in Hausa means children. It depicts love, care, protection; making it amazing for the most sensitive skin. Made with high quality unrefined Shea butter, our YARA is packed with natural goodness. It annoys me when we sometimes turn our noses at the scent of the liquid gold that is Shea Butter not realising the jewel we have.

Alaba: How have you attracted users and grown your company from the start?

Shalom: When customers see us, they can see themselves as part of our journey because it’s not about the glitz and glamour but more about the substance. The value one brings to the table and the impact we have on skin, on our planet and on people’s lives.

Hard work, tenacity, resilience; these are not just words! We have a long way to go but having the right people with the right mindset and who share my passion has helped the company grow. When you do something that solves a problem, impacts lives, and have fun in the process, that is a winning formula. On the business side, understanding my numbers (which does not come naturally). Defining my supply chain and knowing one’s position in a crazy, beautiful saturated market helps a lot.

Today, Naturally Tribal Skincare is a proud United Kingdom Department of International Trade Export Champion!

Alaba: What are the challenges and achievements since you launched?

Shalom: Finance was of course the main challenge. I had to remortgage my home to start this business but it has been worth it. Building the factory in Essan required investment and I am honoured to be working with investors who are also colleagues and friends. I wish I had mastered communication and people skills earlier in life. Involving and working with the right people from the start would have saved me a lot of pain. But going through this process throughout my journey has taught me some valuable life lessons.

Shalom and the NTN Essan Team

The greatest achievement is seeing the proud look on my husband and children’s faces. That feeling that the sacrifice has been worth it. 2021 is the year our products launched in Harrods and that is such a big deal for me and my amazing team. We are exporting more, and have been able to complete the formulation of our facial and hair care products.

Alaba: Why are you so passionate about Nigeria and Africa at large?

Shalom: Naturally Tribal Shea butter supply chain is an impressive demonstration of my love and passion for Africa. It has been a journey of ‘Ethical Sourcing and Empowerment’ Pillar. The Shea industry supports and provides income to over 16 million women across the African continent.  My research into potential supply sources led us to Niger state, Nigeria and an introduction to the King of Essan. I fell in love with the Kingdom of Essan and today, the Naturally Tribal group has a Shea Processing facility (with creche and worship rooms) that harvests and processes the shea directly in the region, employing about 22 rural women with plans to employ up to 70 in the future.

JE Oils Gwagwalada

Our JE Oils shea processing facility boasts of the fact that all our supervisors are women which is a big deal in Nigeria. Having a facility that produces 400 metric tons of shea butter is no joke! This has created an ecologically sound and sustainable infrastructure, jobs, training and more commercial co-operative opportunities to market and sell shea butter.

Essan Nut Collection

Alaba: Can you share 3 things that most excite you about the modern beauty and wellness industry?

Shalom: We are more aware of the impact we have on our planet, more aware of consumerism. So the modern beauty industry is on a journey to impact the 120 billion units of unrecyclable plastic we put out annually. Of course, making money is important, we run businesses after all however, It’s not just about making money it’s also about purpose and impact. We no longer look at wellness as a separate topic, we have made beauty, particularly skincare part of one’s holistic wellness – don’t forget that your internal wellness can manifest on your skin.

Alaba: Where do you see yourself and Naturally Tribal in the next 5 years?

Shalom: Our pipeline is exciting, and we are currently working on our facial and hair care products, using innovative and unique ingredients. We are building even stronger relationships with our current stockists. Looking to grow and expand into the Hospitality industry, partner with great luxury SPAs and make great inroads into being stocked in airline duty free luxury goods.

In 5 years time, I see myself, taking a bit of a back seat and overseeing others running my companies. Enjoying the fruits of my labour with my family and friends.

Alaba: Finally, what is your advice to female entrepreneurs in the beauty industry or first-time startup founders?

Shalom: The journey is tough so do something you are passionate about. NEVER let the lack of finance stop you. Align with the right type of people, be genuine, surround yourself with a great team (no one knows it all). Most of all, ENJOY the ride, bumps and all. The beauty industry is so saturated, so be unique. Let your passion shine and come through. Know your numbers and know the value you bring – never sell yourself or your products short. If you are going to do it, do it well and don’t cut corners.

 

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