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National Aviation Services (NAS) to Launch Ground Handling and Cargo Services in Mozambique



The ground handling and cargo management services extend NAS’s existing investments in Mozambique.

MAPUTO, Mozambique, April 8, 2019 – National Aviation Services (NAS), the fastest growing aviation services provider in the emerging markets will offer comprehensive ground handling and cargo services in Mozambique beginning July 2019. This covers ramp, passenger and engineering services and include check-in, boarding, ramp handling, maintenance, cleaning as well as import and export cargo handling and storage, for scheduled as well as adhoc airlines at all airports in Mozambique.

Hassan El Houry, Group CEO of NAS said, “Airline traffic is growing steadily in Mozambique. Coupled with the developing oil and gas, and mining sectors, there is a huge demand for air transport related goods and services for both cargo and passenger operations. This requires heavy investment in the latest equipment, technologies and processes at the different airports in Mozambique, all of which NAS can provide easily. We look forward to utilizing our global experience and expertise to modernize operations and drive efficiency using the latest technologies and operational practices.”

NAS is committed to investing $50 million in Africa over the next three years. Mozambique is the first African country to benefit from this investment. With new infrastructure and fresh resources, equipment, technology and training, NAS will ensure the highest levels of quality and security for international airlines operating at the various airport in the country.

This in turn will not only benefit trade and tourism but will also create job opportunities for youth in the country.

El Houry, added, “At NAS we truly believe that employees are core to our business. As a strong glocal company, we continue to maintain this in all the countries we operate in by investing in our human capital. We believe in recruiting local employees and training them not only to ensure service quality and secure operations, but also for future career development. In the coming years, we will be hiring around 1,000 Mozambicans to join our global operations.”

The ground handling and cargo management services extend NAS’s existing investments in Mozambique. This includes operating the FNB Lounge in departures at the Maputo International Airport since 2017 and a new FNB Pearl Lounge at the Maputo Domestic Terminal. New lounges are also under development at other airports in the country.

Present in more than 40 airports across the Middle East, Asia and Africa, NAS provides ground handling services to seven of the world’s top ten airlines. It has an average on time performance (OTP) of 98 percent across its operations, is ISAGO, ISO, OHSAS and RA3 certified and has demonstrated expertise in supporting local hub carriers in these countries. NAS also manages 35 airport lounges and offers an expanded portfolio of aviation services that include innovative technology solutions.

– National Aviation Services (NAS)

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Digitalization in logistics – A user’s experience



Geraldine Mamburu, Founder & MD PDQ Logistics (Source: Geraldine Mamburu)

In some cultures, children are sometimes named after events that would have taken place close to or during their birth.  Jokes around naming children Quarantine Buthelezi, Social-distance Moyo, or Pandemic Ndlovu, were circulating in 2020 and made for a good laugh, however, one couple in India took this a little too seriously and named their twin boy and girl, Corona and Covid.

Looking back, I do not recall ever coming across a proposal to name children after any of the variations around the word digital, after all, every second Point of View that was being released was around digitalization and digital transformation. It got me thinking, and realised that a lot of these terminologies are thrown about in the corporate space, but what does this actually mean to the end-user? How does the user interact, make use of, and appreciate digitalization?

Being in the logistics space has found me interacting with a lot more digital platforms over and above e-commerce, social media, and the all-so-dreaded-virtual-meeting platforms. My favourite most convenient app (which is currently the best thing ever since sliced bread in my books) has got to be Truck Fuel Net (TFN). TFN offers a cloud-based, real-time software management solution that helps me manage all my on-road refuelling and driver spend needs. Given that the bulk of operational costs in road freight is fuel, one must have their finger on the pulse and be on the constant lookout for the best price, over and above monitoring driver efficiency. The TFN Management system helps me decide, where, when, and how much the driver can refuel.

Sidebar – I’ve been driving a Ford Kuga 1.6 AWD for a few years (NB: No fire starter jokes allowed) and for such a small engine, that car can chow fuel – I’m talking 11 – 12km/100! I never used to fill up because it was painful watching all that money go down the drain. When I filled up the truck for the first-time round, let’s just say I needed to sit down because I felt a little dizzy.

Every day, we transport goods worth millions of Rands. It goes without saying that the safety and security of the driver, the goods we carry, as well as the trucks themselves, is of paramount importance. TFN’s solutions enable us to run a cashless operation. In the road freight sector, cargo, equipment, and increasingly drivers, are all targets for criminals and if we can take one incentive out of the equation, the better off we are.

Whilst on cashless operations, I would like to give SANRAL a standing ovation. Now, now, before your eyes roll all the way to the back of your head, let me just say that we might have qualms as “Gautengers” about how they went about the e-toll saga, but their app is such a lifesaver! With an e-tag fitted on the vehicle, I can manage my account quickly and securely. The app works in real-time, allowing me to be kept informed of my spend on vehicles. And lo and behold when I do forget to top up (because …you know …admin), I immediately get a notification the moment my funds are depleted, allowing me to top up immediately whilst the truck is still on route, contributing to a seamless operation. Well done SANRAL. Sometimes the government does get it right …sometimes.

The South African logistics sector contributes about 12% towards the GDP, according to Stellenbosch University and the World Bank. Of that percentage, approximately ¾ is attributed to road freight alone. With such modestly generous figures, it’s encouraging to see various organisations come up with digitally inspired solutions to cater to this industry.

This brings me to my most used platforms, Car Track and Tracker. I can only assume that before the advancement in technology, one must have had to have a great deal of faith, composure, and trust. Not to say that we no longer require these skills, but the ability to log onto these apps and be able to get real-time updates on the exact location of a customer’s goods in transit certainly prevents a blood vessel or two from popping (in the event that you cannot reach the driver.) As for Google Maps, it goes without saying, that this is the backbone of my interaction with these tracking platforms.

There are a bunch of other digital platforms such as Linebooker that I am still to explore as the business continues to grow. However, it’s been interesting to know that before we start thinking self-driven trucks (think of that one scene from Terminator, were the machine is operating the truck…but I digress) and other seemingly complex technological advancements aimed at this industry, there are still digital channels that make the day to day operations in logistics that much easier.

What other digital platforms are you using or have you heard off that have made a world of a difference in the logistics space?

Article by: Geraldine Mamburu, Founder & MD PDQ Logistics


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Air cargo stakeholders are under pressure adapting to the new normal



Challenged by a lack of capacity and rising prices, air cargo stakeholders are adapting to the new normal in a bid to keep supply chains operational and economies running.

This is according to industry stakeholders who were participating in a webinar on the state of Africa’s air cargo sector amid the COVID-19 pandemic. The webinar, hosted by Messe Muenchen South Africa, the organisers of air cargo Africa Exhibition and Conference assessed the role and challenges of the air cargo sector as restrictions on movement play havoc with operations at airports, airlines, freight forwarders and supply chains.

With many countries on lockdown or restricting movement, cargo capacity has been slashed, creating a challenge for a sector seeking to fulfil its critical role in transporting essential medical supplies and keep import and export goods moving. Panellists in the webinar said stakeholders had to adapt to the new normal, as restrictions would likely continue for months to come. “The current situation requires agility and innovation,” noted Moderator Reji John of STAT Media Group.

Fitsum Abadi, Managing Director of Ethiopian Cargo & Logistics said the airline had adapted quickly, pivoting to a cargo-only carrier and converting many of its passenger airlines to carry cargo. “I never expected to see cargo reclining on seats, but this is in fact what happened at first. We have now adapted by removing the seats of several passenger aircraft to repurpose them for freight, as well as optimising capacity, making Addis Ababa and Lome key regional hubs, and deploying narrow body aircraft to serve regional routes to meet demand.”

Stakeholders reported an increase of chartered flights carrying repatriated citizens, medical supplies or humanitarian aid, which often arrived with little notice. Due to a lack of capacity, costs on scheduled cargo flights, was challenging for producers of perishables for export – such as flowers.

Also Read: Chynna Morgan – helping brands create memorable experiences using sound + music with GIF Out Loud

Fabio Weiss, VP, Head of Air Freight Middle East & Africa at DHL Global Forwarding MEA said stakeholders were working together to adapt to the changed environment. “Capacity has declined, but demand is still there. There has been an imbalance of volumes coming into Africa that allow exports going out, and we need to get the mix right for the necessary yields and revenues. The current situation is not sustainable for anyone in the long term. However, we have been working with airports, airlines and customers to find solutions that work for everyone.”  

“We are trying to adapt to the new normal as fast as possible,” said Max Conrady, Senior Vice President Cargo at Fraport AG. “We were used to stable, fixed flight plans, and the changes we are experiencing, with many chartered flights, have demanded flexibility from airports, cargo handlers and supply chains. The many operational issues to be solved have demanded a new type of agility. But we are adapting to the new kind of normal, establishing contingency groups within our community to address congestion,” he said.

Nina Engelbrecht-Malherbe, Senior Specialist Cargo at Airports Company South Africa, noted that airports served as a point of regional integration for people and products to connect to the globe. “Airports play an important role in underpinning the economy, getting products to markets, and bringing in essential supplies. We need to be agile, work together with industry stakeholders, understand customers and demands, and link them to the routes they need. We need to work together to help get people back to work.  We need to come together as a community to do the best we can; but it is also important that the authorities keep citizens safe without restricting growth and development.”

“It is an unprecedented situation, which demands innovation and cooperation,” said Suzette Scheepers, CEO of Messe Muenchen South Africa. “Fortunately, as we have seen at air cargo Africa shows, this sector is one that can be agile and cooperative, so we are optimistic stakeholders will be able to work together to get imports and exports back on track and support the timeout distribution of medical supplies and humanitarian aid.”

Air Cargo Africa

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Air cargo, logistics crucial in mitigating pandemic impacts



Stakeholders urge collaboration, technology to keep essential goods supply chains moving

The COVID-19 pandemic and global lockdowns have challenged Africa’s air cargo and logistics stakeholders in recent weeks, but through collaboration, agility and the use of digital technologies, they are ably delivering on their mandate to supply critical goods.

This is according to industry players who participated in a webinar hosted by Logistics Update Africa, partners of air cargo Africa,  the sector’s leading industry exhibition and conference, on how last-mile delivery services can keep up with Covid-19 demand for critical medical and food shipments.

Speakers from airports authorities, logistics solutions providers and e-commerce companies in Kenya, Nigeria and South Africa noted that adapting to the new realities of closed air lanes and new logistics restrictions had demanded agility and collaboration. However, the same collaboration and agility would serve the industry well when normalcy returns, they said.

With passenger flights grounded and only limited cargo flights landing, airports authorities in South Africa and Kenya said they were seeing a dramatic drop in activity at airports.

Nina Engelbrecht-Malherbe, Senior Specialist – Cargo at Airports Company South Africa, said traffic at OR Tambo international airport had dropped from around 650 movements per day to around 30 – 40 per day. “What’s keeping us busy is the essentials, and we are even seeing passenger aircraft now transporting essential goods in and out of airports, so the cargo precincts are still abuzz.”

Jacob Bwana, Commercial Manager – Cargo at the Kenya Airports Authority, said the pandemic had illustrated that air cargo and its associated logistics network was critical for both commercial and humanitarian purposes.  “A key lesson in this time has been the need for solid business continuity plans to mitigate risk and support stakeholders,” he said. On the question of increasing costs, he noted: “Scarcity creates increasing prices, and increases the risk of spoilage, so this is unavoidable. However, we hope to see demand and supply coming back to equilibrium when we return to normalcy. A crisis is not a time to compete, but to collaborate to save lives.”

Also Read: How DHL Express Scoops 24 Top Employer Awards for the Sixth Consecutive Year

With reports indicating that air cargo capacity remains 35% lower than last year across all trade lanes around the world, global stakeholders and industry bodies have also emphasized the need for industry collaboration and communication. The International Air Cargo Association (TIACA) has urged the air cargo industry to collaborate to keep fueling trade and ensuring the supply of critical goods, while the International Air Transport Association (Iata) has called for greater coordination between governments to ensure that air freight can continue to flow.

Overcoming last mile challenges

While fewer flights mean the potential for increased efficiency in offloading and distribution of goods, lockdowns and restriction of movement have created bottlenecks and challenges for road freight and last mile players, the speakers said. Among these challenges were compliance with new regulations that restrict movement across borders or during certain hours of the day. However, close collaboration and consultation with governments and value chains had helped to overcome last mile challenges.

Kagure Wamunyu, Chief Strategy Officer at Kobo360, said digital collaboration via Kobo360’s aggregation platform had enabled logistics services to maximize capacity and avoid delays that could have increased costs and slowed the delivery of essential goods. “For example, truck drivers could be required to go into quarantine for 14 days when crossing a border, so by sharing information and working together, companies can arrange for a local driver to take over at the border, to avoid the delay.”

Tolulope George-Yanwah, Country Manager – Nigeria at Jumia Services, said the current crisis was underlining the critical role e-commerce plays, and logistics has been its enabler.  “Technologies offer a solution in times like these. As a tech-enabled company, the biggest changes for us have been the need to introduce contactless delivery and enhance precautionary measures. But because we already had the capacity to scale up for special promotional events, we are able to meet growing demand for essential goods. The lesson for everyone is the need to be flexible and react quickly to new situations.”

Suzette Scheepers, CEO of Messe Muenchen South Africa, organisers of air cargo Africa, says supply chains are more important than ever before. “We’re seeing just how important air cargo and the entire logistics chain is, as we strive to take essential medical supplies and food to countries battling the COVID-19 pandemic. They will be increasingly important in bolstering fragile economies in the months to come. We agree that collaboration and communication, as well as harnessing the most advanced models and technologies, will help the sector manage costs and improve efficiencies to keep it sustainable through this difficult time.”

air cargo Africa, to be staged in Johannesburg from February 9 – 11, 2021, will bring together industry stakeholders from across the value chain to discuss the challenges, solutions and opportunities in a fast changing market.

Visit Air Cargo Africa

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