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Technology Trends For 2020

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In 2019, we saw again how Technology continues to alter our ways of life and businesses. Now, we interact with devices much more than, humans and organisations also need more technology than they need people.

It is becoming clearer that the skills of ‘yesterdays’ are no more relevant in the workplaces, thanks to automation and autonomous systems, people are getting to realise the need to reskill and retool to fit in the digital age.

Our top technology trends for 2019 were: Artificial Intelligence (AI), Blockchain, Quantum Computing and 5G Cellular Networks. Looking back, we could say we were more than 80% right on this. A lot more organisations are now moving higher on the AI adoption curve, although large organisations have seen more than ten times adoption rate compared with smaller businesses. Funding in AI startups reached record level of $7.4bl in Q2 2019.

Remember Facebook Libra? That was huge and was going to upturn the financial word. Even though the Libra project has been slowed down significantly by governments and regulators and this has led to some of the key members (Mastercard, Visa, Paypal, etc) pulling out of the consortium, the project is still on and would have had a massive impact on the adoption of Blockchain at an unprecedented scale.

Also Read: Meet Mariatheresa S. Kadushi, Founder of M-afya, A Mobile App Providing Health Information In Native Languages In Africa

Yet, there is a lot more awareness and adoption of Blockchain technology amongst big enterprises. China is now seeking to lead the adoption of Blockchain technology with over 500 projects already registered with the government; we will see major impacts in 2020.

Quantum computing remains at the research level, although there are good strides made in 2019, like the Google’s 53-qubit Sycamore chip and IBM’s opening of first IBM Quantum Computation Center in Poughkeepsie, NY, the impacts are still far from being felt as a major trend. 5G networks also moved from trials to commercial launch in key markets during the year. We have now seen higher adoption of this technology in China, the US, South Korea, the UK, Switzerland and Spain.

What’s up for 2020? Anything New? Based on feedback from technology futurist and researchers, we are not likely going to see any completely new technology trend in 2020. But we will see massive adoption of some of the technology innovations of the past years. Let’s take a look.

2020 Technology Trend Predictions

Trend No 1: Artificial Intelligence, Machine Learning and Robotic Automation

These three technologies which are closely intertwined are going to have the biggest impact on businesses and lives in 2020. From smartphone assistants to personal home assistant, to autonomous vehicles, to complete automation of over 70% of back office operations, these technologies are a must for serious organisations to consider in 2020.

From career point of view, skills in these areas will also be strategic career development move. Forrester Research estimates Robotic Process Automation (RPA) will threaten the livelihood of 230 million or more knowledge workers, or approximately 9 percent of the global workforce. Though RPA is also creating new jobs while altering existing jobs.

Trend No 2: Blockchain

Blockchain, not crypto-currency, remains one of the greatest innovations of our time. Technologists have argued that blockchain has the capacity to have the ‘internet kind’ of impact on businesses. But many organisations and regulators still confuse blockchain application to just crypto currencies and thus lagging behind in adoption But 2020 will likely see a major turn as we see key industries and governments push ahead on this technology. Chinese leader Xi Jinping declared blockchain “an important breakthrough,” and promised that China would “seize the opportunity.”

The stage is set for the world powers to compete on who controls this technology and the application will be massive especially in the financial industry. Again, for those looking to upskill or considering a career change, blockchain skill demand are now in the top 3 in the developed economies.

Trend No 3: The Internet of Things (IoT) and 5G Networks

There are about 20 billion devices connected to the internet today and it is estimated that we could hit 50 billion in 2020. That will be a massive push of activities and data generation across networks; the impact will be great for businesses that are able to exploit the power of big data, machine learning and deep leaning. But all these will be made possible through the escalated deployments of 5G networks.

5G will deliver to us a 10x type of internet speed over our current speed, unparalleled in the history of technology. The exchange of data and the speed of downloads will be a different experience. Enterprises have to prepare on how they will exploit this to deliver a new customer experience. This will have major impacts on the financial industry and how we deliver digital banking today.

The higher speeds will have the potential to improve both the customer experience and bank infrastructure. For example, virtual assistants, enabled by increased data processing speeds, will be able to provide more contextual recommendations in real time. It will also be possible to increase the security of communications with improved biometrics.

Mobility will be a new game, but there are still huddles to be crossed. It is not likely that we will see the full gains of 5G in 2020 and the cost may even be prohibitive for consumers since their 4G devices will still work on 5G networks but enterprises will take advantage of this.

Trend No 4: Distributed Clouds

Over the past 10 years cloud computing has remained one of the top ten technology trends in the world. The impact of cloud in enabling small businesses has been underestimated. Many things are taken for granted today, but just imagine some two decades ago, you want to setup a business and you have to buy every software license, procure servers and have a mini server room/data center. The time and resources required, cloud computing has taken all that away. Things are done a highly reduced cost and unprecedented speed.

Enterprises are implementing different models of cloud computing. From public to provide cloud, a lot more are moving to the cloud in 2020. A recent research by 451 Research demonstrated that 60 percent of financial services companies surveyed reported that implementing cloud technology will be a business priority this year. But the evolution from centralized public cloud to distributed public cloud ushers in a new era of cloud computing. Distributed cloud allows data centers to be located anywhere. This solves both technical issues like latency and also regulatory challenges like data sovereignty.

The Decades in View

The last decade has seen unmatched technology innovation while the tech companies have also seen exponential growth. It was in that decade that we recorded the first trillion dollar companies all from tech money in exception of Saudi Aramco: Apple, Amazon and Microsoft. It was also in that decade that Social Media took over our ways of lives and interactions.

The trio of Facebook, Instagram and WhatsApp remains the most impactful having one third of the world all interacting. We cannot forget the intrusion of Alexa into our homes and offices, as well as wearables: Apple Watch, Fitbit, etc and with Elon Musk’s Tesla, we saw a new experience in automobile.

All these are still going to make much more impact in this new decade but are we likely to see any new company with the Facebook-like impact? Are we going to have another Amazon or will Amazon and Facebook continue to get bigger even as US regulators are raising concerns about the size of these companies and their ability to muzzle competition? Will there still be Banks or Google, Amazon, Facebook and Apple will be the new generation Banks? Will we have the opportunity to time travel? Are we going to have full autonomous vehicles on roads across major cities of the world? Is SpaceX going to succeed in moving us to Mars? Will there still be a need to see a human doctor by the end of this decade? With the explosion in Internet of Things (IoT), is every human going to effectively become an IP node?

Conclusion

While the above is not exhaustive, I do believe they will rank top amongst other trends in 2020 and beyond. I look forward to contributions on other technologies that are not covered in this article and how they will trend in 2020.

References:

https://www.simplilearn.com/top-technology-trends-and-jobsarticle https://www.spiceworks.com/marketing/state-of-it-2019/futuretech/ https://www.wired.com/story/opinion-china-is-pushing-towardglobal-blockchain-dominance/ https://thefinancialbrand.com/90968/banking-technology-5g-aiblockchain-cloud-voice-cx-cybersecurit-trends-2020/ https://www.gartner.com/en/doc/432920-top-10-strategic-technologytrends-for-2020 https://www.comparethecloud.net/articles/2020-the-year-of-cloud/ https://www.cbinsights.com/research/report/ai-in-numbers-q2-2019/

By Austine Abolusoro (Group Head, Online Banking, United Bank for Africa)

Technology

Zindi set to offer free hackathon and tailored online problem-solving sessions

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Cape Town based online data science competition platform Zindi will during the COVID-19 lockdown offer businesses free hackathon and tailored online problem-solving sessions.

Zindi recently launched a new hackathon space on its platform. The space will enable those companies with data science teams that are now working from home a private space to continue to upskill on problems that are important to their businesses while strengthening teamwork and cohesion in their free time, even while kilometres apart.

The offer comes in the wake of a 21-day lockdown imposed by the South African government with effect from 27 March.

Also Read: Women in Tech: Interview With Ellen Fischat, Founder Story Room and Inspiring Fifty SA Ambassador

“It really feels like we are stepping through that threshold that separates the world as we knew it from the uncharted territory that lies ahead. The situation is evolving rapidly and every day seems to bring new revelations about how COVID-19 might impact our lives, our economies, our companies, and our professional teams in the months and years ahead,” says Celina Lee, CEO Zindi.

“We realise that even during these challenging times, business doesn’t stop,” adds Lee.

“At Zindi, we also find ourselves having to adapt to the changing landscape. But we are driven by our mission to make AI accessible to everyone and every company. We see the current climate as an opportunity for our online community of over 12,000 data scientists to apply their skills to problems that matter most now, and to be an engine for productivity even during this unusual time,” says Lee.

“One thing this experience is teaching us is that physical location no longer matters. As an online platform, Zindi is uniquely positioned to harness the power of data scientists around the world to keep businesses and teams going during these challenging times. As a support to you, our valued partners, we’re pleased to offer you a free hackathon for your data science team or an online problem-solving session tailored for your business. Remember, we’re all in this together,” she adds.

ZINDI

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Technology

Africa-focused 4IR Buyer Survey Aims to Gauge Industry Needs

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Roy Bannister, Co-Founder of AI Media Group

The AI Media Group – organisers of Africa’s largest trade-focused AI trade show, AI Expo Africa – has launched an Africa-focused Fourth Industrial Revolution (4IR) buyer survey that will inform the continent’s 4IR technology supplier community about the trends and needs of African technology buyers over the next 24-months.

The survey – which is titled Africa 2020 – The B2B 4IR Buyer Survey – also seeks to shape knowledge around the attitudes of business buyers and available opportunities in the wake of the COVID-19 pandemic.

The survey, which will be conducted anonymously, will take respondents approximately five minutes to complete.

The study includes questions on readiness to adopt or deploy 4IR technologies, talent, ethics and the impact of the COVID-19 pandemic on business confidence, among others. The survey is set to conclude at the end of April.

Survey respondents will be eligible for a free copy of the survey’s final report, in addition to a 50% discount code to join AI Expo Africa which will be held on 3 and 4 September in Cape Town.

Also Read: Women in Tech: Interview With Anna Collard, Founder Popcorn Training – A KnowBe4 Company

As curators of Africa’s largest 4IR and Artificial Intelligence community, AI Media Group has made tremendous strides in mapping the 4IR landscape across the continent. This includes running two highly successful AI Expo Africa trade shows,” says Roy Bannister, Co-Founder of AI Media Group. “The ongoing mapping of this landscape includes insights into the capabilities of the vast number of companies, organisations and people undertaking ground-breaking work in this sector and how they can fill the needs of buyers from enterprises, governments and companies of all sizes across all sectors like retail, banking, manufacturing, healthcare and others, with the end goal of matching companies needing 4IR and AI solutions with those very capable suppliers in Africa that can supply those solutions.”

Nick Bradshaw, Co-Founder of AI Expo Africa, Africa’s largest AI business event adds: “We’re looking to gain greater insight of the state-of-play with 4IR buyers and what their current planning around buying and implementation of 4IR and AI solutions are for each industry, and how this planning has been affected by the current pandemic, if at all, and how other factors like lack of understanding of 4IR implementation and solutions available, cost, knowledge of options and other factors are impacting their buying and implementation plans.”

Those looking to participate in the survey can do so here.

AI Media Group

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Legal Business

9 Inspiring Women in the Nigerian LegalTech Space

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Kelechi Achinonu, Founder Techlawyered and Technology Lawyer

In celebration of International Women’s Day, 2020, Techlawyered would like to share with you the stories of extraordinary women in Nigeria who are innovating in their various roles, while leveraging technology to improve the legal practice and access to justice.

Rahila Olu-Silas Ambassador, World Legal Summit (West Africa)

Biggest Success in LegalTech

Collaborating with Open Law Library Washington DC, a U.S.A based Not-for-Profit Organization to automate the process of Bill drafting, codification, and publication of laws in digital formats in Nigeria

What has been your biggest challenge in Legal Technology?

Researching the legal framework that will enable the adoption of Machine-Consumable legislation in Nigeria. This will enable emerging technologies to consume our laws through APIs and process them without the human factor.

What motivates you to keep going?

The possibility of change in the way legal services is delivered in Nigeria

Funkola Odeleye , Co-founder and CEO at DIYLaw.ng

Biggest Success in LegalTech

I am not sure we have hit our biggest success yet but being able to simplify legal services and topics and making them attainable and understandable comes close

What has been your biggest challenge in Legal Technology?

The problem that we are trying to solve is making legal services accessible and our biggest challenge is how to make it accessible for those without access to technology. It is an irony of sorts.

What motivates you to keep going?

The sheer number of jobs that are being created because people are able to launch their businesses through our platform keeps me going. Also, getting kind words and referrals from people who have used our platform is an affirmation that we are doing something right.

Also Read : Women in Tech: Interview With Anna Collard, Founder Popcorn Training – A KnowBe4 Company

Adejoke Are , Co-founder/Project Lead, The Flemer Project

Biggest Success in LegalTech

I run an organization – the Flemer Project – that helps indigent pretrial detainees conclude their matters in court as quickly as possible, by leveraging on the support of young volunteer lawyers who directly provide legal representation to these detainees.

Although we are never physically present in court to monitor the performance of our volunteer lawyers, incorporating technology into our solution has made monitoring and evaluating their work quite a seamless affair. Through this approach, we have been able to provide legal representation to almost 200 indigent pretrial detainees and to secure the release of 60 of them from prison.

What has been your biggest challenge in Legal Technology?

I don’t have any technical experience or skill in building technology platforms and this has been a drag on the development of a comprehensive technology platform needed to manage our overall operations.

What motivates you to keep going?

The passion of our young volunteer lawyers who go over and beyond to give their best to people who can never repay them, and the fact that our solution literally changes people’s lives by helping them regain their freedom.

Oluwatosin Amusan , Product Development Lead, Mylaw.ng

Biggest Success in LegalTech

Delivering legal services to customers via technology, from the comfort of their couch. The fact that my team and I were able to develop products and show value enough to earn the trust of customers who end up drawing on the products on mylaw.ng and coming back for more.

What has been your biggest challenge in Legal Technology?

Constantly answering the question “Is legal technology a viable sector in Nigeria”. Looking at it from a global perspective with 3 unicorns in legal tech this question does not surface in the international scene. However, In Nigeria, we have quite a number of legal tech startups who have to prove themselves 10 times harder, show double the traction required to prove that this is a viable sector.

What motivates you to keep going?

The refusal to settle for mediocrity. I make it a ritual to look back at works I have done in various facets of my life every six months, and without a doubt, I see the growth not just intellectually but in physical form. It is easy to get complacent with doing just what is required, but there is always room to improve and do better. No one changed the world by doing what just was required of them.

Faith Obafemi , Head of Strategy, Future-Proof Intelligence

Biggest Success in LegalTech

Establishing as a recognized expert in the blockchain space in less than 2 years. This has been a never-ending journey that has stretched me intellectually, financially, emotionally and otherwise. But, I have been better for it. I have met some of the most amazing persons on this journey. People who help broaden your horizon.

What has been your biggest challenge in Legal Technology?

Breaking/building a tech foundation. In the early days, things were just mostly Greek to me. But, the more I kept at it, the familiar it became and the easier it was to understand.

What motivates you to keep going?

Money! Hahaha, I know most people would’ve been expecting something knight worthy like passion to help others, desire to impact, etc. Well, why all that is great, it still requires money. I am yet to see a broke person help another or have an impact on others.  So, yes, money motivates me to keep going. Because, with money as a tool, I can achieve other things that I hold dear.

Rhoda Obi-Adigwe, Founder Wemora

Biggest Success in LegalTech

Our greatest success was when Hill gave us an award and a grant for our legal software which aids in the writing of will and creation of trust online. This was very inspiring to us knowing that our efforts were being recognized.

What has been your biggest challenge in Legal Technology?

Our biggest challenge to legal technology is cultural and traditional bias. People are still skeptical to include their personal and private details online making it difficult to prepare legal documents for them. This fear also arises from the fact that the country has no stringent data policy laws.

What motivates you to keep going?

The legal tech space is evolving and we are beginning to see most traditional things done online like the CAC providing platforms for business registration, so our motivation is to keep pressing knowing fully well that these changes and policies will soon affect our own part of legal IT.

Yinka Bada , Lead Product Manager, LawPavilion Business Solutions

Biggest Success in LegalTech

One of the things I can consider as part of my biggest success in legal technology is two-fold:

i. My involvement in conceptualizing and facilitating the development and continuous improvement of software solutions that solve challenges around Practice Management, Legal Research and Legal Drafting for lawyers and judges, hence improving their efficiency by making it easier for them to do more in less time than usual. I’ve been working with a team of bright minds to continuously improve the leading Electronic Law Reports platform; the only one with Legal Analytics, and most cited in courts by top lawyers, and judges of both the Court of Appeal and Supreme Court.

ii. Leading and mentoring at different times,  young and aspiring Product Managers and Software Engineers  to passionately seek to identify the pain points in our justice delivery system, and  proffer innovative solutions

What has been your biggest challenge in Legal Technology?

What I can consider as a challenge for me in legal technology is the huge amount of time, efforts and resources it has taken over the years to build and communicate the value of legal-tech solutions to the conservative legal industry; the sweet thing, however, is that this same industry is now embracing technology fully, and even asking for more

What motivates you to keep going?

The joy of facilitating an accelerated (albeit gradual) access to justice in Nigeria-  the possibility of having the practice of law and ultimately, the dispensation of justice continually become technologically improved for more efficiency and effectiveness.

Nankunda Katangaza , Co-founder, African Law & Tech Network (ALT Network)

Biggest Success in LegalTech

I guess my biggest success in legal technology was in following my hunch that there was a need and interest on the part of African legal professionals in technology and what it could do for the legal sector and creating the ALT Network to kick-start that conversation on the continent. The ALT Network has grown to over 150 individual and business members over the past two years and has a thriving community and activities across the continent which I could not have predicted when we set up the platform!

Engaging with the fast-growing African tech community has brought incredible insight into the legal and regulatory needs of tech disruptors across all sectors. I am delighted that the Network has quickly grown into a valued pan-African interlocutor in the discussion between lawyers, technologists, and regulators to build effective, responsive and progressive frameworks for tech growth in Africa.

What has been your biggest challenge in Legal Technology?

My biggest challenge is also one that can be described as a ‘first world problem’ in that it is the challenge of opportunity and time – so many opportunities, not enough time! In the short couple of years, it has been around, ALT has attracted a significant following and interest from across the African legal and tech sectors.

Law cuts across each and every area of personal, public and commercial life and as such, ALT and its membership have a role to play across the continent from influencing public policy to creating tools for delivering access to the law to all. Finding the time to explore and follow all the possibilities and requests alongside a full-time job does keep me up at night!

What motivates you to keep going?

I have to say that the energy and enthusiasm of the ALT members is more motivation than anyone could ask for! Each day brings a new member. Each week brings a new idea and opportunity in a different country from an existing member so there’s never a quiet moment.

But more than anything, the prospect of bringing together people and entities from across the continent who are all driven by the same thing – to create and build prosperity for all Africans through innovative tech use and creating an enabling legal environment for success. It has also been amazing to meet so many Africans working in different sectors and industries and to collaborate with some of them.

Our recent partnership with Africa Digital Heritage, for example, to explore the legal issues arising in tech and the preservation of African cultural heritage was eye-opening and inspirational. I look forward to ALT continuing to be at the heart of similar collaborations and conversations over the years.

Also Read: Women in Tech: Interview With Elaine Wang, Cloud and Software Solutions Director for Rectron

Odunoluwa Longe, Country Director, Acceleration (West Africa) at HiiL

Biggest Success in LegalTech

My greatest success is seeing the entrepreneurs succeed. Success here does not just entail in competitions but in the ecosystem as well.

What has been your biggest challenge in Legal Technology?

My biggest challenge has been finding businesses that are solving justice problems and are focused on doing the same. A lot of people do not realize that justice is beyond just legal tech, It should be more focused on people gaining access to services that actually help them solve their problems.

What motivates you to keep going?

I am motivated by the need to help entrepreneurs and see them succeed.

Please join Techlawyered to celebrate these Wonder Women of Legal Tech.

Article By: Kelechi Achinonu

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